Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmine Clarke

Sicklerville,NJ

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Youth Football Seasonal Associate position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience

Work History

Client Service Specialist

Zelis
05.2023 - Current
  • Responsible for building and maintaining outstanding relationships with Zelis client contacts, as well as assisting all internal staff members in obtaining and verifying any necessary information needed to successfully and efficiently process claims
  • Managed approximately 15 different clients over multitude of Zelis platforms
  • Developed and nurtured strong customer relationships with ability to multitask in order to handle daily influx of matters with quick turnaround time for timely resolution to every request
  • Some essential duties or functions of this position consist of serving as direct liaison for Zelis clients regarding all daily claim matters and inquiries, processing client cancellations and adjustment requests, researching status of outstanding claims and expedite processing of priority claims per client's request, and providing assistance to account management and sales as needed.
  • Optimized workflow processes within the department, resulting in more efficient resource allocation.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Facilities, Events and Operations Intern

Rutgers University
08.2023 - 12.2023
  • Demonstrated proficiency in coordinating and executing seamless events while managing operational intricacies of athletic facilities
  • Managed approximately 20 different sites for athletic competition
  • This role not only developed strong foundation in logistical management but also cultivated essential skills transferable in athlete representation
  • Through this internship, have been able to demonstrate ability to coordinate events, communicate effectively, solve problems under pressure, manage facilities with attention to detail, collaborate within team setting, and engage in strategic planning positions individually as valuable asset in advocating for holistic success of athletes in competitive landscape of sports representation.
  • Assisted in preparation of reports highlighting operational successes and areas requiring further attention or improvement.

Youth Basketball Coach

Winslow Youth Basketball
06.2022 - 01.2023
  • Responsible for implementing tailored training programs to enhance individual and team skills
  • Devise game strategies that align with team strengths and opponents' weaknesses
  • Clearly communicate expectations, goals, and feedback to both players and parents
  • Foster positive team culture, instilling discipline and motivation
  • Provide personalized coaching to address each player's strengths and areas for improvement
  • Increased athlete retention rates by creating engaging practice sessions that balanced skill development with enjoyment.
  • Ensured adherence to league policies by maintaining accurate records of player eligibility, game scores, and team standings.
  • Utilized various coaching models and techniques to maximize client success.
  • Provided instruction to children and youth in fundamentals of basketball.
  • Researched latest industry trends and developments to keep abreast of best practices.
  • Created and implemented innovative strategies to engage clients in coaching journey.
  • Promoted good sportsmanship with competing teams on- and off-field.

Game Day Staff

Philadelphia Eagles
08.2022 - 01.2023
  • Acted as brand ambassador for team or organization by presenting a professional demeanor at all times.
  • Participated in pre-game briefings with fellow staff members, staying informed about game day procedures and updates.
  • Supervised gameplay and monitored guests' actions to prevent theft.
  • Monitored guests and enforced rules, maintaining safety for visitors and staff.
  • Increased overall customer satisfaction by proactively addressing guest inquiries and concerns in a timely manner.
  • Supported security measures for the safety of attendees, conducting bag checks and monitoring entry points.
  • Collaborated with other staff members to ensure seamless communication and coordination during game days.
  • Assisted in setting up game day events, ensuring a smooth start to each match or event.
  • Aided in crowd control measures to maintain an orderly atmosphere throughout the venue.
  • Built and established positive relationships with patrons, team members and supervisors.
  • Contributed to efficient ticketing operations by scanning tickets and directing guests to their seats.

Defensive Coordinator

Olympus Prep
03.2022 - 10.2022
  • Responsibilities included designing and implementing effective defensive strategies tailored to team's strengths and opponents' offensive styles
  • Conduct specialized training sessions to improve defensive skills, including positioning, tackling, and game awareness
  • Adjust defensive strategies in real-time during games based on opponent's actions and team dynamics.
  • Contributed to 50 victories by developing strategic defensive game plans and calling plays during game.
  • Optimized game preparation by conducting thorough film analysis of opponents to identify strengths, weaknesses, and tendencies.
  • Collaborated with other coordinators to create comprehensive practice plans that incorporated both offensive and defensive strategies.
  • Promoted good sportsmanship, teamwork, and respect among players both on and off field.
  • Maximized player potential by focusing on individual strengths while addressing weaknesses through targeted training exercises.
  • Monitored player progress through regular evaluations, identifying areas for improvement and adjusting coaching methods accordingly.
  • Developed and delivered effective and engaging coaching sessions to improve performance.

Education

Master of Science - Global Sports Business

Rutgers University
New Brunswick, NJ
10.2024

B.S. Labor & Employment Relations -

Rutgers University
New Brunswick, NJ
06.2022

Skills

  • Community Outreach
  • Tactical knowledge
  • Coaching Staff Oversight
  • Player Assessments
  • Recruitment Management
  • Program assessment

Timeline

Facilities, Events and Operations Intern

Rutgers University
08.2023 - 12.2023

Client Service Specialist

Zelis
05.2023 - Current

Game Day Staff

Philadelphia Eagles
08.2022 - 01.2023

Youth Basketball Coach

Winslow Youth Basketball
06.2022 - 01.2023

Defensive Coordinator

Olympus Prep
03.2022 - 10.2022

Master of Science - Global Sports Business

Rutgers University

B.S. Labor & Employment Relations -

Rutgers University

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