Jasmine Colunga
San Antonio,TX
Summary
Dynamic professional with a proven track record at Bill Miller's BBQ, excelling in team collaboration and project management. Skilled in optimizing operations and enhancing customer experiences while maintaining safety standards. Proficient in time management and detail-oriented, ensuring efficient service delivery and effective troubleshooting in fast-paced environments.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
7
7
years of professional experience
Work History
Line Cook
Bill Miller's BBQ
01.2018 - 10.2018
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Set up and broke down food service lines quickly to maintain service flow.
- Developed and maintained positive relationships with customers to enhance service.
Wheeled Vehicle Mechanic (91B)
Texas Army National Guard
10.2018 - Current
- Handled repair work and maintenance to keep vehicles functional.
- Assessed vehicles to identify degree of malfunction or damage.
- Troubleshot vehicle faults and successfully operated heavy diesel equipment.
- Coordinated and oversaw vehicle modification process.
Team Leader
Shell Gas Station
03.2019 - 10.2019
- Devised and implemented processes and procedures to streamline operations.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Warehouse Associate
Amazon
10.2019 - 02.2022
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Worked safely around moving machinery.
- Performed inventory control, such as counting, and stocking merchandise.
Logistics Coordinator
ST Engineering
11.2023 - 05.2024
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Maintaining and troubleshooting Vertical Lift Modules that assist in loading and unloading procedures.
- Updated and maintained databases to track shipments and inventory.
Education
High School Diploma -
Medina Valley High School
San Antonio, TX07-2018
Skills
- Team collaboration
- Multi-task management
- Time management
- Interpersonal skills
- Attention to detail
- Cash handling experience
- Safety
- Project management
- Typing proficiency
Timeline
Logistics Coordinator
ST Engineering
11.2023 - 05.2024
Warehouse Associate
Amazon
10.2019 - 02.2022
Team Leader
Shell Gas Station
03.2019 - 10.2019
Wheeled Vehicle Mechanic (91B)
Texas Army National Guard
10.2018 - Current
Line Cook
Bill Miller's BBQ
01.2018 - 10.2018
High School Diploma -
Medina Valley High School
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