Jasmine Coney
Fairview Heights,IL
Summary
Adept at managing sensitive patient information in compliance with HIPAA, I enhanced patient satisfaction and team effectiveness at Colonnade Senior Living through meticulous care and empathetic communication. Skilled in CPR-BLS and critical thinking, I successfully trained staff, improving patient support and confidentiality practices. Friendly and compassionate with talent for effective communication and patient interaction. Possesses solid understanding of patient care protocols and proficiency in managing patient information and coordinating care services. Dedicated to improving patient experiences and ensuring seamless care delivery.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Patient Care Giver
Colonnade Senior Living
12.2023 - 09.2024
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Delivered excellent patient experiences and direct care.
- Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
- Enhanced patient satisfaction by coordinating timely care and addressing individual needs.
- Resolved patient concerns and complaints with empathy and professionalism, restoring trust in healthcare services.
- Advocated for patients' rights and needs, ensuring their voices were heard in care decisions.
- Trained new staff on patient care best practices, enhancing team effectiveness and patient support.
Education
Bachelor of Science - Nursing
Arizona College
Maryland Heights, MO08.2027
High School Diploma -
Belleville East High School
Belleville, IL05.2024
Skills
Critical Thinking Skills
CPR- BLS
HIPAA Compliance
Organizational Skills
Multitasking ability
Patient Care
Patient confidentiality
Verbal and written communication
Patient Safety
Reliability and Dedication
Caring and Empathetic
Patient Confidentiality and Data Security
Professional Bedside Manner
Certification
- CPR/AED Certification
Timeline
Patient Care Giver
Colonnade Senior Living
12.2023 - 09.2024
- CPR/AED Certification
Bachelor of Science - Nursing
Arizona College
High School Diploma -
Belleville East High School
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