Jasmine Craft
Houston,TX
Summary
Dedicated and detail-oriented Certified Clinical Medical Assistant (CCMA) with a strong background in patient care, medical records management, and customer service. Skilled in administrative and clinical tasks, including scheduling, insurance verification, venipuncture, and EHR management. Adept at maintaining patient confidentiality, delivering quality healthcare support, and ensuring seamless clinic operations. Seeking a role that utilizes my medical expertise and administrative proficiency to enhance patient care and clinic efficiency.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Valet
WestIn
11.2025 - Current
- Delivered exceptional customer service by greeting and assisting guests with vehicle retrieval.
- Managed parking operations efficiently during peak hours, ensuring timely vehicle access for guests.
- Maintained cleanliness and organization of parking area to enhance guest experience and safety.
- Collaborated with hotel staff to coordinate guest arrivals and departures seamlessly.
Health Care Assistant
Planned Parenthood
02.2022 - 09.2024
- Assisted medical staff with patient intake, triage, and health screenings.
- Maintained confidentiality of patient records and ensured HIPAA compliance.
- Scheduled appointments, verified insurance, and processed payments.
- Provided compassionate support and education to patients regarding health services.
Medical Assistant
Suppplemental Health Care
01.2019 - 12.2022
- Assisted with inmate patient examinations, including vital signs and medical screenings.
- Maintained and updated electronic health records (EHR) in compliance with medical standards.
- Performed venipuncture, EKGs, and administered routine treatments.
- Ensured cleanliness and stocking of treatment areas to support healthcare professionals.
- Scheduled and managed patient appointments while verifying insurance eligibility.
- Checked patients in and out, collected co-pays, and managed medical records.
- Provided excellent customer service and handled phone communications efficiently.
- Assisted with medical documentation, patient enrollment in insurance programs, and data entry.
Data Entry Clerk
Cameron Schlumberger
01.2017 - 12.2018
- Entered and maintained accurate patient records in digital systems.
- Retrieved and updated medical data as required, ensuring accuracy and compliance.
- Assisted with invoicing, purchase orders, and generating reports for administrative use.
Customer Service Representative
Adecco
10.2014 - 12.2016
- Resolved customer inquiries, billing complaints, and service issues efficiently.
- Maintained records of transactions, complaints, and customer interactions.
- Provided prompt responses and escalated unresolved concerns to appropriate departments.
Cashier
Whataburger
08.2013 - 08.2014
- Delivered outstanding customer service in a fast-paced environment.
- Handled cash transactions, food preparation, and quality assurance.
- Ensured cleanliness and compliance with food safety regulations.
Education
Diploma - Medical Assisting
Fortis College
Houston, TX09.2018
Certificate - LMRT
The College of Health Care Professions
TXSkills
- Patient Care & Triage
- Venipuncture & Phlebotomy
- Medical Records Management
- Electronic Health Records (EHR)
- Insurance Verification & Billing
- HIPAA Compliance
- Appointment Scheduling & Coordination
- BLS & CPR Certified
- Data Entry & Medical Documentation
- Strong Customer Service & Communication
Certification
- Certified Clinical Medical Assistant (CCMA)
- Basic Life Support (BLS) Certification
- CPR Certification
- Certificate of Completion LMRT
Timeline
Valet
WestIn
11.2025 - Current
Health Care Assistant
Planned Parenthood
02.2022 - 09.2024
Medical Assistant
Suppplemental Health Care
01.2019 - 12.2022
Data Entry Clerk
Cameron Schlumberger
01.2017 - 12.2018
Customer Service Representative
Adecco
10.2014 - 12.2016
Cashier
Whataburger
08.2013 - 08.2014
Diploma - Medical Assisting
Fortis College
Certificate - LMRT
The College of Health Care Professions