Jasmine Dalbeck
Austin,TX
Summary
Division-building operations leader with over a decade of experience scaling SFR, REO, government, and institutional portfolios. Proven track record launching new client divisions, strengthening vendor networks, optimizing turn performance, and protecting margin through disciplined cost control and process infrastructure.
Overview
12
12
years of professional experience
Work History
EVP, Client Operations
Black Dome Services
Round Rock, TX
08.2023 - Current
- Lead onboarding of institutional, government (HUD/GSE), and SFR portfolios from contract through operational launch
- Design scalable workflows across intake, inspections, turns, maintenance, invoicing, and compliance tracking
- Conduct portfolio-level cost analysis to identify margin leakage and implement pricing controls
- Negotiate vendor pricing and validate repair scopes to align with ROI objectives
- Strengthen multi-state vendor coverage and operational capacity
Regional Vendor Manager (SFR)
SMS Assist
Chicago, IL
10.2022 - 07.2023
- Expanded national vendor base to support SFR growth in major metro markets.
- Managed vendor performance to maximize profitability and achieve financial objectives.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Generated $4.1M gross revenue with $1.3M net profit (39% margin) in Southeast region.
Regional Manager, Field Operations
Xome Field Services (Mr. Cooper)
Round Rock, TX
07.2014 - 10.2022
- Managed 1,500+ monthly work orders across multi-state markets
- Built and stabilized vendor networks to ensure coverage, cost efficiency, and SLA adherence
- Maintained 92%+ compliance while improving KPIs and reducing liability exposure
- Led vendor recruitment, licensing compliance, and pricing negotiations
Skills
- Tableau
- YardiOne P260
- Rentvine
- Property Preservation Wizard
- RepairBASE
- XactPRM
- Pyramid
- VendorCafe
- Microsoft Suite
Websites
Timeline
EVP, Client Operations
Black Dome Services
08.2023 - Current
Regional Vendor Manager (SFR)
SMS Assist
10.2022 - 07.2023
Regional Manager, Field Operations
Xome Field Services (Mr. Cooper)
07.2014 - 10.2022
Core Expertise
- Property Management & SFR Division Buildout
- Client & Portfolio Onboarding
- P&L Oversight & Margin Protection
- Vendor Network Strategy & Negotiation
- Turn & Maintenance Cycle Optimization
- Cost Estimate Validation
- Process & SOP Infrastructure
- Compliance & SLA Performance