Jasmine Davalos
Bend,Oregon
Summary
Professional with strong background in customer service and administrative support, prepared for front-facing role. Skilled in managing multi-line phone systems, scheduling appointments, and providing exceptional customer experiences. Reliable team player with focus on efficiency and adaptability, ensuring smooth operations and client satisfaction. Known for excellent communication, organizational skills, and polished, welcoming demeanor.
Overview
9
9
years of professional experience
Work History
Showroom Admin
The Fixture Gallery
09.2024 - Current
- Drive new business opportunities by proactively engaging walk-in clients on the showroom floor.
- Increase brand awareness through consistent representation of company values while interacting with clients.
- Strengthen relationships with existing clients through attentive follow-up communication.
- Improve office efficiency by managing administrative tasks such as filing, data entry, and inventory management.
- Welcome customers with friendly greeting, answer general questions, gather nature of visit and direct to consultants.
Supervisor
Ana's Cleaning Services
08.2016 - 08.2024
- Oversaw daily operations of the group I lead, ensuring smooth workflow and timely completion of tasks.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Apart from working I also sent out invoices, gave estimates to potential clients, and helped schedule houses.
Sales Representative/ Administration
Bend Lighting Inc
02.2020 - 03.2024
- Worked with builders, designers, and clients to select and design lighting packages
- Worked with walk in customers and handled receiving of inventory
- Kept track of projects and orders, took payments, paid vendors, answered phones, met with account representatives.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during project execution.
- Trained and mentored new personnel hired to fulfill various roles.
Accounts Receivables/Billing
Tomahawk Electric/ Quality Builders Electric
12.2022 - 06.2023
- Utilized Microsoft Excel, and QuickBooks to manage invoices and payments.
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Contributed to a positive work environment by working closely with colleagues across departments to ensure efficient information exchange and collaboration on financial matters.
- Worked on billing for all commercial and residential projects
- Collected payments, wrote up work orders, helped pull permits, and answer customer questions
Assistant Coach
Mountain View High School
03.2018 - 05.2018
- Assisted head coach in evaluating player performance, identifying areas for improvement, and providing constructive feedback to ensure continuous growth.
- Developed strong relationship with players to assist in reaching goals, build trust and rapport.
- Observed athletes during practice and game situations to assess performance and provide tips for improvement.
Assistant to Secretary
Mountain View High School
03.2016 - 06.2016
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Education
Bachelor of Arts - Business Administration
Eastern Oregon University
La Grande, OR12.2021
Marketing Communications Certification -
Central Oregon Community College
Bend, OR06.2019
General Associates Degree -
Central Oregon Community College
Bend, OR06.2018
High School Diploma -
Mountain View High School
Bend, OR06.2016
Skills
- Social Media Marketing
- Self-Motivated
- Business Communications
- Sales Experience
- QuickBooks
- Customer Service
- Office supply management
- Organizational Skills
- Team Player
- Excel, Word, Powerpoint
- Deadline Management
- Positive Attitude
- Accounts Receivable
- Appointment scheduling
- Accounts Payable
- Professional appearance
- Strong organization
- Detail-oriented
- Client relations
- Project coordination
- Appointment scheduling
Languages
Spanish
Native or Bilingual
Timeline
Showroom Admin
The Fixture Gallery
09.2024 - Current
Accounts Receivables/Billing
Tomahawk Electric/ Quality Builders Electric
12.2022 - 06.2023
Sales Representative/ Administration
Bend Lighting Inc
02.2020 - 03.2024
Assistant Coach
Mountain View High School
03.2018 - 05.2018
Supervisor
Ana's Cleaning Services
08.2016 - 08.2024
Assistant to Secretary
Mountain View High School
03.2016 - 06.2016
Marketing Communications Certification -
Central Oregon Community College
General Associates Degree -
Central Oregon Community College
High School Diploma -
Mountain View High School
Bachelor of Arts - Business Administration
Eastern Oregon University
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