Justin Gonzalez
Assistant Manager
New York,NY
Summary
Versatile assistant manager with experience working in a creative role. Strong customer service skills and project management abilities. Successful record of fielding phone calls, greeting and providing information to clients, and website design.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Assistant Showroom Manager
Jac Elan
New York, NY
01.2020 - Current
- Oversee daily showroom operations including bookkeeping, front-desk reception, sales, and customer service.
- Built a modernized website for the company with a focus on user experience and user interface that increased monthly user visits by 700%.
- Actively update the company website to reflect updated inventory and new trends in the design industry.
Cashier
Burlington
Bronx, NY
08.2019 - 01.2020
- Operated POS Cash Register, averaging 95 transactions daily.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Achieved 3% Burlington Credit Card conversation rate in the entire year of 2019.
Paid Intern
Student Association At Binghamton University
Binghamton, NY
09.2017 - 05.2018
- Contributed to bi-weekly finance report of $8 million Student Association budget.
- Executed assigned initiatives under the supervision of the Student Association's Vice President of Multicultural Affairs.
- Participated in trainings on workplace communication and behavior, time and workload management, and office technology.
Education
Bachelor of Arts - Psychology
State University of New York At Binghamton
Binghamton 06.2015 - 06.2019
Skills
Client Relationships
Web Design
Direct email campaigns
Social media marketing
Multi-line phone proficiency
Project Management
Personal Projects
@SubconsciousExplained
- Actively manage all operations of an Instagram profile centered around psychology, growing the organic following exponentially to 23.8k+ followers.
- Curate on-brand themed visual content using Photoshop and Canva, averaging 1 post every 1.69 days since profile launch.
Timeline
Assistant Showroom Manager
Jac Elan
01.2020 - Current
Cashier
Burlington
08.2019 - 01.2020
Paid Intern
Student Association At Binghamton University
09.2017 - 05.2018
Bachelor of Arts - Psychology
State University of New York At Binghamton
06.2015 - 06.2019