Compassionate Youth Worker at Bronxworks, skilled in youth mentorship. Committed to fostering safe environments. I provided emotional support and ensured the well-being and progress of participants.
Overview
15
15
years of professional experience
Work History
Youth Worker
Bronxworks
Bronx
11.2023 - Current
Delivered emotional support and guidance to youth facing various challenges.
Participated in staff meetings to align program goals and objectives.
Researched innovative engagement methods to enhance youth outcomes.
Assisted youth in developing critical life skills, including problem solving and communication.
Ensured safety of all youths while attending programming or events outside the facility.
Monitored attendance and progress of participants in programs.
Used calm, positive, and encouraging approach with youth.
Documented child progress, reporting extreme changes in behavior.
Provided individual support and mentorship to youths facing personal, academic, or social challenges.
Maintained detailed records of youth attendance, participation, and progress.
Established safe and inclusive environments for youth, promoting positive behavior and emotional well-being.
Personal Home Care Aide
Edison Home Care
Brooklyn
01.2020 - 07.2023
Performed errands, including grocery shopping and prescription pickups for clients.
Monitored and documented changes in clients' physical or mental conditions.
Assisted with light housekeeping, including laundry, dusting, and meal preparation.
Transported clients safely to appointments and other errands.
Maintained accurate records of daily patient care services.
Ensured compliance with HIPAA regulations to protect patient confidentiality.
Provided emotional support to enhance client well-being and happiness.
Prepared nutritious meals to promote better health and improve eating habits.
Home Health Aide
Hand in Hand Together Home Care Agency
Bronx
10.2015 - 01.2020
Took initiative to ensure all tasks were completed efficiently within the designated time frame.
Provided companionship and monitored health condition of clients.
Provided emotional support and companionship to patients.
Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
Reported any changes in the client's physical or emotional condition to supervisor immediately.
Prepared meals and snacks according to prescribed diets.
Recorded daily notes about client conditions, treatments provided and progress made.
Maintained confidentiality of patient information at all times as per HIPAA regulations.
Engaged patients in recreational activities such as reading books or playing games.
Assisted with personal care activities, such as bathing, dressing and grooming.
Transported clients to doctor appointments and social events.
Maintained clean and well-organized environment for client happiness and safety.
Helped clients stay happy and healthy by providing mental and emotional support.
Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
Recognized emergency situations and implemented appropriate procedures.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Home Health Aide
Jewish Home
Bronx
12.2013 - 10.2015
Collected information regarding client conditions and treatment plans from healthcare professionals.
Reported changes in clients' physical or emotional states to supervisor promptly.
Provided emotional support to clients facing chronic illnesses and end-of-life challenges.
Recorded daily notes on client conditions, treatments, and progress achieved.
Maintained patient confidentiality in accordance with HIPAA regulations at all times.
Changed bed linens and ensured a clean living environment for client safety.
Encouraged independence by instructing clients in self-care skills, including grooming and hygiene.
Transported clients to medical appointments and social engagements.
Medical Receptionist
North Bronx Medical
Bronx
01.2010 - 10.2011
Scheduled patient appointments while verifying accuracy of times with providers.
Maintained confidentiality of patient information in compliance with HIPAA regulations.
Prepared charts for new patients, ensuring completion of all necessary forms.
Assisted in filing medical records and documents, maintaining accurate electronic files.
Answered incoming calls, addressing inquiries from patients and medical offices.
Ordered and stocked office supplies to ensure optimal inventory levels.
Processed referrals for specialist care as requested by physicians or patients.
Conducted patient intake interviews to gather medical information and insurance details.
Skills
Behavior assessments
Youth mentorship
Record keeping
Conflict resolution
Emotional support
Positive reinforcement
Effective communication
Youth supervision
Behavioral management
Languages
Spanish
Professional
Accomplishments
President of Parent Teacher Association PS130X
Arranged and set up meetings with Principal and parents
Discussed and set up fundraising events for the school