Jasmine Elliott
Newport News,VA
Summary
Results-driven Sales Support professional with over 5 years of experience in customer service, lead generation, and administrative support. Skilled in CRM management, documentation accuracy, and follow-up coordination to enhance sales team efficiency. Committed to fostering client relationships and streamlining workflows to achieve team objectives.
Overview
7
7
years of professional experience
Work History
Assistant Property Manager
GatesHudson
Portsmouth, VA
11.2024 - Current
- Prepare and process leases, renewals, and documentation with accuracy and attention to detail.
- Managed payments and tracked delinquencies, following up to ensure timely resolution.
- Communicated daily with tenants to resolve issues and foster strong relationships.
- Coordinate inspections, maintenance requests, and vendor scheduling.
- Supported office operations through accurate data entry, reporting, and administrative tasks.
Sales Expert
Pegasus Residential
Newport News, VA
11.2023 - 11.2024
- Created innovative sales tactics to boost engagement and drive conversions.
- Executed cold and warm outreach strategies to generate leads and enhance sales pipeline.
- Managed detailed client book to monitor interactions, preferences, and follow-up requirements.
- Provided customer support, answered inquiries, and ensured a positive sales experience.
- Coordinated with vendors and suppliers to ensure product availability and smooth operations.
Concierge
Commonwealth Senior Living
Williamsburg, VA
04.2023 - 03.2024
- Delivered high-quality customer service, ensuring high guest satisfaction levels.
- Managed front-desk communication, answered calls, and resolved guest concerns to enhance guest experience.
- Completed administrative tasks, supporting efficient operations through organized filing, documentation, and scheduling.
Leasing Consultant
Seminole Trail Management LLC
Hampton, VA
04.2019 - 10.2023
- Conducted property tours, explained pricing structures, and guided prospects through leasing process to enhance customer experience.
- Processed applications, renewals, and customer documentation.
- Maintained accurate records, posted payments, and issued notices.
- Addressed resident inquiries and provided ongoing support to foster positive community relationships.
- Performed unit inspections and coordinated move-ins to ensure readiness and satisfaction of new residents.
Assistant Property Manager / Tenant Communications
Evernest Management
Williamsburg, VA
10.2022 - 03.2023
- Coordinated maintenance requests and provided timely updates to tenants, enhancing tenant satisfaction.
- Conducted property showings and processed rent payments.
- Performed move-in/move-out inspections, ensuring compliance with property standards and maintaining accurate records.
- Managed delinquency reports and followed up on outstanding balances to ensure timely rent collection.
Education
Certificate - Medical Billing & Coding
DeVry University
Chicago, IL08-2021
Associate’s Degree - Manual Therapy
ECPI University
Newport News, VA06-2019
Skills
- Lead Generation & Outreach
- CRM / Client Database Management
- Sales Team Coordination
- Property Vendor Management
- Lease Documentation Management
- Microsoft Office
- Time Management
- Report generation
Timeline
Assistant Property Manager
GatesHudson
11.2024 - Current
Sales Expert
Pegasus Residential
11.2023 - 11.2024
Concierge
Commonwealth Senior Living
04.2023 - 03.2024
Assistant Property Manager / Tenant Communications
Evernest Management
10.2022 - 03.2023
Leasing Consultant
Seminole Trail Management LLC
04.2019 - 10.2023
Certificate - Medical Billing & Coding
DeVry University
Associate’s Degree - Manual Therapy
ECPI University