Jasmine Enriquez
Tehachapi ,CA
Summary
Dedicated professional with strong communication and conflict resolution skills. Proven track record of enhancing customer satisfaction and fostering a collaborative team environment. Dedicated professional with a strong focus on patient care coordination, conflict resolution, and communication. Proven ability to enhance customer satisfaction and support colleagues in a collaborative environment.
Overview
11
11
years of professional experience
Work History
Cornerstone Center for Counseling and Discipleship
Drug and Alcohol Counselor
Tehachapi, California
03.2023 - 05.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Medical Assistant/Medical Scribe
Dr. Hall Private Medical Practice
Tehachapi , CA
04.2017 - 04.2019
- Registered new patients into practice management software program accurately entering demographic information.
- Managed patient scheduling and coordinated follow-up appointments efficiently.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Maintained cleanliness and organization of examination rooms and medical equipment.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Organized charts, documents and supplies to maintain team productivity.
Medical Assistant/Medical Scribe
Dr. English
Oxnard
12.2013 - 04.2016
- Assisted physicians with patient examinations and medical procedures.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Obtained accurate medical histories from patients and documented them into the EMR system.
- Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
- Utilized various EMR systems with proficiency, adapting to new technologies.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Answered inquiries concerning progress of medical cases within limits of confidentiality laws.
Education
Associate of Arts - Drug And Alcohol Counselor
Los Angeles Training Institute For Alcohol & Drug
Palmdale, CA03-2023
Associate of Arts - LCSW
Cerro Coso Community College
Ridgecrest, CA02-2023
Associate of Arts - Business Administration And Management
Ventura College
Ventura, CA01-2007
Skills
- Patient scheduling management
- Inventory management
- Collaborative teamwork
- Multitasking Abilities
- Conflict resolution
- Organization and time management
- Hospitality services
- Staff supervision
- Guest service oversight
- Operations management
- Concierge services
- Hotel services and hospitality
- Coaching and mentoring
Timeline
Cornerstone Center for Counseling and Discipleship
Drug and Alcohol Counselor
03.2023 - 05.2025
Medical Assistant/Medical Scribe
Dr. Hall Private Medical Practice
04.2017 - 04.2019
Medical Assistant/Medical Scribe
Dr. English
12.2013 - 04.2016
Associate of Arts - Drug And Alcohol Counselor
Los Angeles Training Institute For Alcohol & Drug
Associate of Arts - LCSW
Cerro Coso Community College
Associate of Arts - Business Administration And Management
Ventura College