Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jasmine Espinoza

Wildomar,CA

Summary

Dynamic leader with proven expertise in enhancing customer satisfaction and team productivity at Del Taco. Skilled in staff training, workload management, and leveraging computer skills to meet objectives. Excelled in motivational techniques and performance coaching, significantly contributing to strategic planning and achieving departmental goals.

Team management professional with strong focus on team collaboration and achieving results. Skilled in strategic planning, conflict resolution, and performance improvement. Known for reliability and adaptability in dynamic environments. Valued for excellent communication skills and ability to motivate and lead teams toward common goals.

Overview

3
3
years of professional experience

Work History

Sales Associate

SuperStar Carwash
06.2025 - Current
  • Increased sales revenue by consistently meeting and exceeding monthly sales targets.
  • Boosted sales revenue by implementing effective sales strategies and fostering strong customer relationships.
  • Created successful sales presentations to highlight membership, overcome objections and close sales.
  • Enhanced visitor experience by providing friendly and informative customer service.
  • Provided exceptional customer service, answering questions and helping customers locate items.
  • Delivered exceptional customer service, addressing concerns and resolving issues promptly.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.

Team Leader Manager

Del Taco
12.2022 - Current
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
  • Led employee relations through effective communication, coaching, training, and development.
  • Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
  • Consistently met or exceeded departmental goals by effectively managing resources and establishing clear objectives for the team.
  • Counted inventory

Team Member

Pie Nation
07.2023 - 09.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

Education

High School Diploma -

Elsinore High School
Wildomar, CA
06-2024

Skills

  • Customer focus
  • Workload management
  • Motivational skills
  • Influencing skills
  • Performance coaching
  • Team leadership
  • Teamwork and collaboration
  • Staff management
  • Staff training
  • Computer skills

Languages

Spanish
Limited Working
English
Native or Bilingual

Timeline

Sales Associate

SuperStar Carwash
06.2025 - Current

Team Member

Pie Nation
07.2023 - 09.2023

Team Leader Manager

Del Taco
12.2022 - Current

High School Diploma -

Elsinore High School

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