Jasmine Flores
San Diego,CA
Summary
An energetic and outgoing Gaming Attendant who promotes fun and excitement for customers by handling transactions and assisting with games. I operate games and provide exemplary guest service by answering questions and executing prize redemption. I have demonstrated proficiency in cash handling and consistently maintain compliance with responsible gaming practices. My next goal is to seek and maintain a full-time position that offers professional challenges utilizing my interpersonal skills, excellent time management, and problem-solving abilities.
Overview
1
1
year of professional experience
Work History
Games Operator
HB LEISURE INC (SESAME PLACE)
11.2022 - Current
- Increased game revenue by promoting upsells and add-ons to players effectively.
- Managed game stations efficiently, maintaining equipment and troubleshooting any technical issues that arose.
- Enhanced player experience by ensuring smooth game operations and providing excellent customer service.
- Implemented effective promotional strategies to increase foot traffic at the game station, resulting in higher revenues for the business.
- Provided clear instructions to players on how to participate in games, ensuring an enjoyable experience for all participants.
- Handled cash transactions accurately, processing payments quickly while maintaining proper financial records.
- Supported a positive work environment by actively participating in team meetings, sharing ideas for improvement, and offering assistance to colleagues when needed.
- Achieved high levels of customer satisfaction through consistent delivery of friendly service and quick problem resolution when issues occurred.
Education
High School Diploma -
Montgomery High School
San Diego06.2022
Skills
- Customer Engagement
- Brand Awareness
- User Support
- Promotional strategies
- Strong Work Ethic
- Sales and Upselling
- Customer Service
- Time Management
- Cash Handling
- POS Systems
- Policy compliance
Timeline
Games Operator
HB LEISURE INC (SESAME PLACE)
11.2022 - Current
High School Diploma -
Montgomery High School