JASMINE G
Blue Island,IL
Summary
Dedicated Team Player, professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Reliable and punctual successful handles fast-paced work. Proven willingness to take on any task to support team and help business succeed. Offers strong abilities. Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
18
18
years of professional experience
Work History
Youth Department Program Asst
Phalanx Family Services
06.2020 - Current
- Created safe, fun environment for children and teens attending special programs.
- Assisted supervisor by completing administrative and clerical tasks for program.
- Assisted with youth development and other recreation programs to improve quality of camper experience.
- Explained and enforced rules and regulations of Youth programs.
- Facilitated outreach activities to build community awareness.
- Developed and maintained relationships with community organizations and agencies.
- Monitored progress towards service plan goals.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Developed and maintained accurate records of programs and services.
- Collaborated with various stakeholders to promote social services.
- Spoke with senior citizen groups to expand community engagement and program outreach.
Experience , Inmate Supervisor
Lake County Jail
12.2017 - 03.2019
- Reduced costs and streamlined production processes with use of Lean principles
- Protected team members from unnecessary risks by mandating use of protective equipment
- Oversaw work of 15+ inmates each day, monitoring activities and assigning tasks to cover demands.
Hall Monitor, Zion Elementary School District
06.2016 - 12.2017
- Worked effectively with diverse team to accomplish daily objectives and meet long-term goals
- Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance
- Maintained full compliance with legal, health, and safety regulations
- Developed solid relationships with staff, customers, and vendors
- Trouble-shooted problems and developed successful solutions
- Updated office files daily and kept records organized
- Observed Children to proactively identify issues with emotional and physical development and worked with parents and supervisors to address concerns
- Monitored entrance and exits to maintain safety and organized environments
- Used positive reinforcement techniques to promote and other good behaviors in Children
Service Deli Manager
Walmart
03.2006 - 06.2015
- Complied with health and fire codes with strong oversight of food storage, preparation and cleaning procedures
- Oversaw special events and programs such as on-site catering and business conferences
- Controlled costs with effective supply management and monitoring of food use
- Brought in new business by creating specialty dishes and capitalizing on marketing opportunities
- Scheduled and received food and beverage shipments, checking delivery contents to verify product quality and quantity
- Met strict quality standards, continuously monitoring food handling and safety
- Improved team knowledge and abilities by training each in proper procedures and standards
- Maintained high customer satisfaction with good conflict resolution skills and adequate employee coverage for expected demands
- Kept all areas clean, organized and in line with company professional standards
- Collaborated with team members to meet daily demands and handle challenging projects
- Updated office files daily and kept records organized.
Education
High School Diploma -
Christian Community Academy
Chicago, ILSkills
- Department organization
- Team building
- Staff discipline
- Microsoft Word
- Time management
- Staff training
- Task delegation
- Team development
- Priority Management
- Youth Advocacy
- Special Assignments
- Behavior Redirection
- Community Service Programs
- Case File Management
- Scheduling and Appointment Setting
- Youth Programming
Timeline
Youth Department Program Asst
Phalanx Family Services
06.2020 - Current
Experience , Inmate Supervisor
Lake County Jail
12.2017 - 03.2019
Hall Monitor, Zion Elementary School District
06.2016 - 12.2017
Service Deli Manager
Walmart
03.2006 - 06.2015
High School Diploma -
Christian Community Academy
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