Hardworking professional bringing proven direct support experience developed during healthcare career. Knowledgeable about paperwork procedures, mobility assistance and documentation requirements. Team-oriented and adaptable to changing needs.Healthcare professional with comprehensive background in providing compassionate patient care and support. Known for reliability and adaptability in dynamic healthcare environments. Brings strong skills in patient monitoring, basic medical procedures, and effective communication, ensuring seamless team collaboration and optimal patient outcomes.
Work History
Certified Nursing Assistant
1 Year
WellStar Paulding Hospital | 10.2025 - Current
Monitored vital signs and reported changes promptly to nursing staff.
Assisted patients with bathing, grooming, feeding, and toileting needs.
Supported mobility transfers using proper lifting techniques and safety precautions.
Documented patient care activities accurately in electronic health records.
Maintained infection control standards through equipment cleaning and room sanitation.
Positioned patients regularly to promote comfort and prevent pressure injuries.
Responded quickly to call lights, ensuring timely bedside support and reassurance.
Coordinated with care team to prioritize patient needs and maintain workflow.
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Patient Care Technician
1 Year 3 Months
Piedmont Hospital | 03.2025 - 06.2026
Assisted patients with daily living activities, ensuring comfort and dignity during care.
Maintained cleanliness and organization of patient care areas to promote a safe environment.
Monitored patients for any changes in condition and reported findings to appropriate staff.
Documented patient care activities accurately in electronic health records to maintain compliance.
Collaborated with nurses and physicians to develop and implement patient care plans.
Patient Service Representative
1 Year 10 Months
Marietta Eye Surgery Center | 01.2024 - 11.2025
Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
Used Software to schedule appointments.
Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
Managed patient check-in and check-out processes efficiently, ensuring timely service delivery.
Monitored patient flow and adjusted schedules as necessary to minimize wait times.
Coordinated with healthcare providers to facilitate seamless communication regarding patient needs.
Donor Center Technician
8 Months
ADMA BioCenters | 04.2023 - 12.2023
Responded promptly to donor inquiries and concerns, demonstrating empathy and understanding to resolve any issues that arose.
Streamlined processes for equipment maintenance, ensuring optimal performance during each donation procedure.
Operated wide range of laboratory equipment and instruments to complete analysis.
Identified and traced quality control issues impacting laboratory results.
Customer Service TA
3 Years 1 Month
Walmart | 05.2020 - 06.2023
2 years of customer service, processing payments, applying discounts, maintaining cash registers, implementing store policies.
Etc
SNA
9 Months
Rockmart Health and Rehab | 08.2021 - 05.2022
Administer patient care, complete activities of daily living for residents
Education
Associate of Science - Nursing
Georgia Northwestern Technical College | Rome, GA | 10.2026
Certified Medical Assistant (CMA) at Metropolitan Comprehensive Medical CenterCertified Medical Assistant (CMA) at Metropolitan Comprehensive Medical Center