JASMINE GALLO
Queens,NY
Summary
Dynamic hospitality professional with over 10 years of experience as a server and 3 years as a bartender, including 3 years at Michelin-starred restaurants. Currently seeking to expand expertise and skills in the service and hospitality industry. Passionate, personable, and a fast learner, with the ability to connect with diverse clientele. Bilingual in English and Spanish, bringing exceptional communication skills and a commitment to delivering memorable guest experiences.
Overview
10
10
years of professional experience
Work History
Captain
L’abeille
New York, New York
01.2025 - Current
- Strived to assist in increasing Michelin Star rating of restaurant from 1 star to 2 stars
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Provided exceptional service to high volume of daily customers.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Assisted sommeliers with wine pairing presentations to guests and upheld knowledge on BTG options
- Trained new employees to perform duties.
Captain/Front Waiter
O' by Claude le Tohic - ONE65
San Francisco, CA
09.2022 - 12.2024
- Cultivated a high level of service that upheld the standards of a Michelin Star rating within a fast paced environment
- Enhanced guests experience by providing knowlegeable insights into modern French Cuisine
- Collaborated with Master Sommelier to provide best suggestions for wine pairings/wine service
- Responisible for guiding and overseeing support staff during service
- Provide exceptional table side services, including but not limited to, cheese, mignaridis, and herbal infusion carts
- Experience with private dining events for high profile VIP clients
Bartender
Last Drop Tavern
San Francisco, CA
09.2024 - 12.2024
- Created a welcoming and positive environment for guests while providing excellent service
- Implemented advanced knowledge of craft cocktails and beer to elevate guests experience
- Built rapport with guests, provided drinks quickly and increased sales
- Performed opening/closing duties efficiently ensuring cleanliness and oranization of work space
Captain/Front Waiter
Osito
San Francisco, CA
05.2024 - 09.2024
- Uplifted the culture of the restaurant and collaborated closely with Chef Seth Stowaway while maintaing a Michelin Star rating
- Guided guests through different tasting menu options including a la carte options
- Enlightened guests on unique cooking techniques used in the restaurant and also providing expertise in products used during tasting experiences
Bartender
Elements Bar and Lounge - ONE65
San Francisco, CA
10.2023 - 05.2024
- Upheld an elegant bar environment while providing specialty cocktails and an extensive wine selection
- Led bar buyouts for companies/organizations
- Supplied all drinks for the building's fine dining floor which including 100+ covers nightly
- Thrived in a fast paced environment while maintaining a polished work station
Personal Assistant
TNT Libations LLC
Oakland, CA
01.2023 - 10.2023
- Managed bar inventory of three bar locations, restocking supplies, and placing orders for spirits, beer, and wine
- Provided strong organizational and time management skills while giving assistance to the business' owner
- Ensured scheduling for orders, meetings, and service updates were done in a timely fashion
Server/Bartender
Sons of Liberty Alehouse
San Leandro, CA
04.2017 - 09.2022
- Curated positive guest interactions at a fast-paced restaurant with a full bar
- Upsold high-profit items such as wine, spirits, and select food specials that changed on a day to day basis
- Mastered the detail of beer service, including glass preparation and proper pouring of both draft and bottled beers
- Also participated in the Cicerone certification program and passed the certification exam
- Served guests in a timely and efficient manner and practiced exceptional interpersonal abilities
- Easily adjusted to loud and busy environments
Barista
Starbucks
San Leandro, CA
08.2015 - 04.2017
- Skilled in coffee preparation, milk steaming, and creating latte art
- Provided attentive and personable customer service
- Experinced in POS systems and cash handling
- Performed daily cleaning duties upholding safety standards
Server
Denny's
San Leandro, CA
12.2014 - 06.2015
- Assisted guests through entire dining experince, including taking orders, running food, bussing table, and closing out checks
- Ensured all tables were set up and stocked, as well as BOH service stations
- Thrived in a high volume setting
Education
B.A. - Political Science
San Francisco State University
05.2019
High School Diploma -
Arroyo High School
06.2015
Skills
- Bilingual
- RBS Certified
- Food Handler Certified
- Cicerone Certified
- POS Systems
- Sales
- Fine Dining
- Wine Education
- Menu Development
Timeline
Captain
L’abeille
01.2025 - Current
Bartender
Last Drop Tavern
09.2024 - 12.2024
Captain/Front Waiter
Osito
05.2024 - 09.2024
Bartender
Elements Bar and Lounge - ONE65
10.2023 - 05.2024
Personal Assistant
TNT Libations LLC
01.2023 - 10.2023
Captain/Front Waiter
O' by Claude le Tohic - ONE65
09.2022 - 12.2024
Server/Bartender
Sons of Liberty Alehouse
04.2017 - 09.2022
Barista
Starbucks
08.2015 - 04.2017
Server
Denny's
12.2014 - 06.2015
B.A. - Political Science
San Francisco State University
High School Diploma -
Arroyo High School