Jasmine Garcia
Oxnard,CA
Summary
Proven track record at YardHouse Darden Restaurants, enhancing team productivity and guest safety through effective training and allergy protocol management. Demonstrates exceptional cleanliness standards and order accuracy, alongside quick learning ability and adept cash handling. Achieved significant improvements in service quality and customer satisfaction, showcasing strong organizational and interpersonal skills.
Overview
6
6
years of professional experience
Work History
Head Food Running Trainer
YardHouse Darden Restaurants
Oxnard, CA
06.2022 - Current
- Maintained knowledge of allergy protocols and communicated necessary information effectively to kitchen staff, ensuring the safety of guests with dietary restrictions.
- Trained new food runners in restaurant procedures, leading to increased team productivity and effectiveness.
- Contributed to the successful execution of special events and large parties by efficiently managing multiple tasks simultaneously.
- Maintained speed of service for food orders while minimizing errors and complaints.
Host Trainer
YardHouse Darden Restaurants
Oxnard, CA
02.2020 - 07.2023
- Ensured a high level of cleanliness and organization throughout the dining area, contributing to a positive guest experience.
- Mentored new hires through comprehensive onboarding processes, resulting in well-prepared team members.
- Collaborated with management to identify areas for improvement in staff performance and service quality.
- Maintained up-to-date knowledge of menu offerings and special promotions, enabling accurate information sharing with guests.
Customer Fulfillment Associate
Macy's
Ventura, CA
10.2021 - 01.2022
- Addressed customer questions about products promptly, demonstrating strong product knowledge while assisting them in making well-informed decisions about purchases.
- Reduced errors in order fulfillment, consistently double-checking orders before shipment preparation.
Lead Sales Associate
Sears
Ventura, CA
10.2018 - 06.2020
- Handled cash register operations and customer transactions to process payments.
- Performed inventory control procedures to manage stock.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines
Bar Assistant
Yardhouse
Oxnard
06.2022 - Current
- Enhanced customer satisfaction by providing efficient and friendly service at the bar.
- Managed cash transactions accurately, maintaining proper documentation for end-of-shift reconciliations.
- Enhanced customer satisfaction by efficiently serving beer and offering pairing suggestions.
Education
Oneonta High School
Oneonta, AL05.2018
Skills
- Cleanliness standards
- Order Accuracy
- Quick Learner
- Cash Handling
Timeline
Head Food Running Trainer
YardHouse Darden Restaurants
06.2022 - Current
Bar Assistant
Yardhouse
06.2022 - Current
Customer Fulfillment Associate
Macy's
10.2021 - 01.2022
Host Trainer
YardHouse Darden Restaurants
02.2020 - 07.2023
Lead Sales Associate
Sears
10.2018 - 06.2020
Oneonta High School