Olyonna Jenkins
Clinton Township,MI
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
5
5
years of professional experience
Work History
Kitchen Staff
Martha T Berry Medical Care Facility
Mount Clemens, MI
04.2023 - 12.2023
- Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
- Stocked and replenished kitchen supplies and ingredients as needed.
- Followed health and safety guidelines for food preparation and service.
State Of Michigan
Customer Service Represenative
Detroit, MI
05.2020 - 12.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Gourmet Team Member
Nino Salvaggio
Clinton Township, MI
07.2019 - 04.2020
- Displayed prepared food items for customers to view before ordering.
- Greeted customers in a friendly and professional manner.
- Assisted in food preparation according to recipes and presentation standards.
Sales Associate
Toys"R"Us
Roseville, MI
08.2018 - 06.2019
- Greeted customers and provided exceptional customer service.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
Education
High School Diploma -
Chandler Park Academy - High School
Harper Woods, MI06-2019
Skills
- Inbound and Outbound Calling
- Customer Relations
- Sanitation Standards
- Food presentation
- Time Management
- Problem-Solving
Timeline
Kitchen Staff
Martha T Berry Medical Care Facility
04.2023 - 12.2023
State Of Michigan
Customer Service Represenative
05.2020 - 12.2022
Gourmet Team Member
Nino Salvaggio
07.2019 - 04.2020
Sales Associate
Toys"R"Us
08.2018 - 06.2019
High School Diploma -
Chandler Park Academy - High School
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