Jasmine Gittens
Staten Island,NY
Overview
11
11
years of professional experience
Work History
Benefit Coordinator
A Very Special Place, Inc
07.2023 - Current
- Assisting individuals and their families through the eligibility process for their appropriate entitlements
- Assisting the agency as the Representative Payee to maintain the entitlements of all of the individuals
- Applying and re-certifying for Medicaid, SNAP, SSI, SSDI, and HEAP
- Processing appeals and advocating for individuals
- Reviewing and resolving denied claims
- Maintaining deadlines to prevent lapses in coverage for benefits
- Overseeing documentation for processing and maintaining Representative Payee status for the agency
- Going to entitlement offices to resolve problems with individuals entitlements
Photographer
Freelance
07.2022 - 06.2023
- Scheduling photo shoots with prospective clients
- Coordinating photo shoots
- Editing photos
- Creating ads to reach potential clients
- Creating and maintaining a portfolio
Senior Peer Advocate
Baltic Street AEH
04.2019 - 05.2022
- Continuing Peer Advocate duties
- Maintaining day to day operations of the program
- Recruiting, interviewing, and hiring of new staff
- Creating training manuals for current and new staff
- Conducting weekly supervisions and trainings with the staff
- Supervising staff performance with biweekly and quarterly evaluations
- Providing ongoing in-service training for all staff
- Running weekly, biweekly, and monthly reports to monitor staff progress
- Reviewing progress notes and service plans
Peer Advocate
Baltic Street AEH
09.2018 - 03.2019
- Teaching and modeling the principles and practices of recovery and self-help
- Providing participants peer support within the eight dimensions of wellness
- Creating person centered service plans
- Researching resources for housing, medicaid, food stamps, social security, and other entitlements
- Referring participants and agencies to appropriate services for their level of needs
- Managing an active caseload of 15-20 participants
- Scheduling and assisting in the intake process in order to provide timely access to services for eligible participants
- Creating outreach activities to prospective clients
- Creating and distributing flyers for office events
- Working with AWARDS software
- Maintaining HIPPA regulations
- Conducting groups, workshops, and information sessions for participants in person, via Zoom, in the office, and in inpatient psychiatric units
Intern
Bertha Harris Women's Center at CSI
08.2017 - 05.2018
- Developed and facilitated themed events
- Created and distributed flyers, brochures, and zines
- Participated and provided outreach for fundraisers
Office Assistant
Capstone on Campus-The Towers
08.2013 - 05.2015
- Answering incoming calls
- Assisting residents with various issues as needed
- Conducting tours for prospective residents
- Responding to emails in a timely manner
- Maintaining resident records
- Inputting data into Microsoft excel and Microsoft Word
- Cold calling residents for collection
- Providing outreach to prospective residents at events
- Taking and delivering messages for staff
- Providing prospective residents with information
- Performing clerical duties as needed
Education
Post-Baccalaureate Certificate - Project Management
CUNY-School of Professional Studies
New York, NY01-2023
Bachelor of Science - Psychology
CUNY-College of Staten Island
Staten Island, NY08-2018
Skills
- Google Office (Google Docs, Google Excel)
- Microsoft Office
- Scheduling
- Meeting facilitation
- Deadline Management
- Conflict resolution
- Project oversight
- Recruiting and hiring
- Staff training
- Team development
Timeline
Benefit Coordinator
A Very Special Place, Inc
07.2023 - Current
Photographer
Freelance
07.2022 - 06.2023
Senior Peer Advocate
Baltic Street AEH
04.2019 - 05.2022
Peer Advocate
Baltic Street AEH
09.2018 - 03.2019
Intern
Bertha Harris Women's Center at CSI
08.2017 - 05.2018
Office Assistant
Capstone on Campus-The Towers
08.2013 - 05.2015
Post-Baccalaureate Certificate - Project Management
CUNY-School of Professional Studies
Bachelor of Science - Psychology
CUNY-College of Staten Island
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