Jasmine Gomes
Summary
Proven Care Aide at Consumer Direct Care Washington, adept in compassionate caregiving and healthcare coordination, enhanced patient independence by 30%. Skilled in medical documentation and emotional support, consistently achieved patient satisfaction through effective communication and meticulous attention to safety protocols. Excelled in diverse roles, including meal preparation and mobility assistance, demonstrating versatility and a commitment to excellence. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
18
18
years of professional experience
Work History
Care Aide
Consumer Direct Care Washington
03.2019 - Current
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Remained alert to problems or health issues of clients and competently responded.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Assisted residents with activities of daily living, promoting independence and dignity.
- Scheduled and accompanied clients to medical appointments.
- Maintained a clean and safe environment for patients by following infection control protocols and conducting regular safety checks.
- Communicated effectively with diverse patient populations using active listening skills and cultural sensitivity, establishing trust and rapport quickly.
- Helped patients move in and out of beds, baths, wheelchairs and automobiles.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Provided emotional support to patients and families during difficult times, offering a listening ear and empathetic presence.
Pizza Maker
Dominos Pizza Inc.
06.2008 - 01.2009
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
Cashier
Walmart
03.2007 - 11.2008
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Bear Builder and Cashier
Build-A-Bear
09.2006 - 01.2007
- Handled cash transactions accurately and efficiently to facilitate smooth store operations.
- Contributed to achieving store sales targets through upselling techniques and promotion of add-on products.
- Organized themed events at the store location, driving increased foot traffic and customer engagement.
- Engaged guests in conversation by using open-ended questions to assess reason for visit and to make experience personal.
- Demonstrated versatility in fulfilling various roles within the store as needed, including cashier, party host, or stockroom assistant.
- Assembled Build-a-Bear marketing displays on sales floor and removed displays based on management's discretion.
- Resolved customer issues promptly and professionally to ensure satisfaction and repeat business.
- Made connections with guests by providing personalized approach and welcoming and warmly greeting guests.
Education
Associate Degree in Nursing - Nursing
Everett Community College
Everett, WA06.2027
Skills
- Recreational Activities
- Compassionate Caregiving
- Housekeeping tasks
- Light exercise encouragement
- Personal Hygiene Assistance
- Medical Documentation
- Emotional Support
- Meal Preparation
- Feeding Assistance
- Mobility Assistance
- Nutrition monitoring
- Healthcare coordination
Timeline
Care Aide
Consumer Direct Care Washington
03.2019 - Current
Pizza Maker
Dominos Pizza Inc.
06.2008 - 01.2009
Cashier
Walmart
03.2007 - 11.2008
Bear Builder and Cashier
Build-A-Bear
09.2006 - 01.2007
Associate Degree in Nursing - Nursing
Everett Community College
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