Jasmine Goodman
League City,TX
Summary
Experienced customer service consultant who identifies customer needs and delivers effective solutions to problems. Committed to providing high-quality customer care to build loyalty and create a positive experience. Highly organized and proficient at time management.
Overview
5
5
years of professional experience
Work History
Customer Service Consultant
Toyota Financial Services
02.2020 - 07.2023
- Addressed customer inquiries, ensuring resolution and customer satisfaction.
- Maintained and managed client financial accounts, accurately documenting interactions and requests.
- Receives and directs inbound and outbound calls utilizing call management systems and web-based platforms for efficient communication.
- Promotes a positive, customer-oriented demeanor.
Sales Associate
Macy's Department Store
Houston, TX
09.2018 - 02.2020
- Provided excellent customer service and assisted customers with merchandise and product selection.
- Greet and assisted customers on the sales floor and operated cash registers.
- Maintained a clean, organized, and safe department, contributing to a welcoming shopping environment.
Education
Associate of Arts - Kinesiology
Houston Community College
Houston, TX12.2023
High School Diploma -
Texas Connections Academy
Houston, TX05.2018
Skills
- Sales
- Customer Service
- Proficient in Microsoft Office
- Inbound and outbound calls
- Medical Terminology
- Effective team player
Timeline
Customer Service Consultant
Toyota Financial Services
02.2020 - 07.2023
Sales Associate
Macy's Department Store
09.2018 - 02.2020
Associate of Arts - Kinesiology
Houston Community College
High School Diploma -
Texas Connections Academy
Similar Profiles
Jay Kumar SainJay Kumar Sain
Sales Executive at CIEL HR SERVICES PVT LTD (TOYOTA FINANCIAL SERVICES IN LTD)Sales Executive at CIEL HR SERVICES PVT LTD (TOYOTA FINANCIAL SERVICES IN LTD)
Paola PanamenoPaola Panameno
Operation Analyst for Regional at Toyota Financial ServicesOperation Analyst for Regional at Toyota Financial Services
Charles JamesCharles James
Real Time Support & (SME) Credit and Dealer at Toyota Financial ServicesReal Time Support & (SME) Credit and Dealer at Toyota Financial Services
Amber WhosendoveAmber Whosendove
Resolution Specialist II at Toyota Financial ServicesResolution Specialist II at Toyota Financial Services
Jacob MartinezJacob Martinez
Theatre Usher/Stage Crew Member at Jeff BoudreauTheatre Usher/Stage Crew Member at Jeff Boudreau