Jasmine Grullon

• Providing support in the planning, coordination, and execution of promotional campaigns.
• Monitoring responses to promotional content, adjusting messages to achieve objectives which increased engagement on the page by 67%
• Developing brand marketing plan strategies to increase brand awareness which increased sales by 32%
• Writing , proofed and edited content in accordance with established brand guidelines.

• Working with care team to assess client needs and discuss collaborative treatment efforts.
• Monitoring trends in the field of public engagement by attending webinars or reading industry publications.
• Identifying new business opportunities to elevate market position and achieve goals.
• Maintaining relationships with existing partners by providing ongoing support and guidance.

• Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries dealing with about 50-70 customers daily
• Ensured that all necessary forms were completed accurately prior to submitting them for processing increasing enrollment by 25%
• Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
• Greeted visitors and provided them with assistance.

• Assisted a total of 12 campers in developing daily living skills, such as dressing, personal hygiene, and communication.
• Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
• Supervised and coordinated work activities of personnel.
• Improved camper experience with list of flash-fun ideas.

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• Cultivated effective relationships with a total of 8 campers, parents, and other camp counselors by utilizing active listening and dynamic interpersonal skills.
• Enforced discipline and policies to protect safety of recreational activity participants.
• Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
• Inspected cabins daily to verify cleanliness standards were met according to health regulations which assured campers were safe 100%

• Understood and followed oral and written directions.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Completed day-to-day duties accurately and efficiently.
• Filed 20- 30 documents a day.