CCMA
Jasmine Hagwood
Caswell House
Reidsville,NC
11
years of professional experience
Service-oriented and resourceful with in-depth clinical skills and assessment training. Support patient personal care and hygiene needs with diligent assistance. Organized in keeping supplies stocked and equipment sterilized for use. Personal Care Aide experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients.
Work History
PCA
4 Years- Collected and transported specimens to prepare for lab testing.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Maintained clean and safe environment to promote patient safety and comfort.
PCA
7 Months- Collected and transported specimens to prepare for lab testing.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
Sales Associate
1 Year 5 Months- Answered customer questions about sizing, accessories, and merchandise care.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Stayed current on company offerings and industry trends.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
- Trained new employees on customer service, money handling and organizing strategies.
- Built relationships with customers and community to promote long term business growth.
- Contributed to team objectives in fast-paced environment.
Caregiver
3 Years 6 Months- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted patients with self-administered medications.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Documented vitals, behaviors, and medications in client medical records.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Shift Manager
1 Year 4 Months- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Biscuit Maker
- Drive-Thru
- Count drawers and safe
Call Center Representative
1 Year 4 Months- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Educated customers on company systems, form completion, and access to services.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Investigated and resolved customer inquiries and complaints quickly.
- Attended telephone skills and program information training sessions to boost aptitude.
- Troubleshoot cable boxes
- Provide customers with correct and accurate account information.
Education
High School Diploma
Skills
Mobility Assistance Aptitude
Community Activities
Cultural Awareness
Professional Bedside Manner
Feeding Assistance
Acute and Rehabilitative Care
Blood Glucose Monitoring
Vitals Documentation
Personal Hygiene Assistance
Housekeeping Duties
Bed Making and Linen Changes
Timeline
PCA
Caswell House
10.2022 - CurrentRead More
PCA
Brookdale Assisted Living
04.2021 - 11.2021Read More
Sales Associate
Sheetz
04.2019 - 09.2020Read More
Shift Manager
Biscuitville
10.2016 - 02.2018Read More
Call Center Representative
The Results Companies, LLC
05.2016 - 09.2017Read More
Caregiver
Public Partnerships LLC
04.2015 - 10.2018Read More
Bassett High School
High School Diploma
Read More