Jasmine Hardeway
Pflugerville,TX
Summary
Looking for a rewarding role as a Medical Assistant in a hospital, a clinic, urgent care practices even a remote position to provide quality healthcare services to patients. I am a dedicated team player with experience in customer service .
Experienced medical assistant professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Assistant
Ascension Medical Group Pedi Pulmonology and Sleep
Austin, Texas
07.2023 - Current
- Educated patients on healthcare topics such as asthma action plans and how to use inhalers,(MDI) sweat test, sleep study’s bronchoscopy, Vocal cord dysfunction
- Schedules sleep studies, bronchoscopes,
- Sick call screenings/ triage calls
- Put in orders for MBS w/speech, Upper GI, Esophagram, MBSS
- Prior authorization for CT/MRI, Sleep studies, PFT’s, Stress Test, Echocardiogram
- Order labs and imaging
- Follow ups with patient
- Scheduling in office and virtual appointments, confirming appointments
- Administration medications and flu vaccines
- Medication refills
- Vitals
- Answering phones
- Call pharmacy
Medical Assistant/ Check Out
Pain Specialist of America
Round Rock, TX
01.2023 - 04.2023
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Cleaned and maintained medical equipment following procedures and standards.
- Responded to patient callbacks and phone-in prescription refill requests.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Scheduled and confirmed appointments.
- Assisted patients with canceling and rescheduling appointments.
Medical Assistant/Patient Coordinator
TotalMen’s/TotalCare Primary Care
Cedar Park, TX
10.2021 - 01.2023
- Greeting and welcoming Patients, Answering patient calls, Schedules patient visits and answering emails and questions, including about billing, and finding insurance estimates, transfering calls and messages to appropriate providers or MA/PC in a timely manner
- Order office supplies and snacks from staples, fax documents, file documents accurately, take payments cash and Credit, Scan documents into patient charts
- MA: room patients, take and record vital signs and medical histories, prepare patients for examination, administering medications as directed by a physician, order clinic supplies through Quest and henry schein, Draw labs and collect specimens to be sent to quest, Performing basic laboratory tests(strep test, flu, covid both antigen and antibody, urinalysis, STD) Collecting and preparing laboratory specimens, Preparing and administering medications, including by intramuscular, intradermal, and subcutaneous injections including vaccinations/immunizations and therapeutic injections (TRT), electrocardiograms (EKG/ECG).
- Communicated with patients with compassion while keeping medical information private.
Receptionist
Trusted Hearing Center
Georgetown, TX
08.2021 - 08.2021
- Greeting, welcoming
- Patients, Answer incoming phone calls, provide information for callers, distribute calls and messages to appropriate persons in a timely manner
- Monitor, order office supplies, fax documents, file documents accurately
Medical Assistant
LoneStar Circle of Care, Pediatric MA
Round Rock, TX
02.2021 - 05.2021
- Perform routine labs such as throat and urine cultures, Irrigate and assist with wounds, Rooming
- Patients, Administer medications order by doctor, Obtain vital signs and initial information
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Driver
PostMates
Austin, TX
08.2020 - 01.2021
- Secured merchandise, avoiding damage during transportation.
- Delivered customer orders and collected payments to keep accounts current.
Teacher
Children’s Courtyard
Austin, TX
03.2015 - 05.2017
- Learning board, Sign Language, Learning groups
- Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Supervised students throughout day, both in classroom and outside during breaks.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
Sales Associate
Polo Ralph Lauren
Round Rock, TX
06.2014 - 12.2014
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Trained new team members in cash register operation, stock procedures and customer services.
Cashier
Nike Outlet - Cashier
Round Rock, TX
05.2014 - 12.2014
- Stocker, Floor layout, Money Handler
Sales Associate
Jimmy Jazz
Austin, TX
11.2011 - 10.2012
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Engaged customers in friendly, professional dialogue to determine needs.
Cashier
Chicken Express
Round Rock, TX
06.2010 - 10.2012
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer services.
- Collected payments and provided accurate change.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
Administrative Services Completion Program -
The College of HealthCare Professions Online
05.2020
AAS -
02.2020
Nationally RegistereCertified Medical Assistant -
The College of HealthCare Professions
Austin, TX05.2019
High School Diploma -
Cedar Ridge High School
Round Rock, TX05.2013
Skills
- PROFESSIONAL SKILLS
- HIPPA Guidelines And OSHA regulations
- EMR Software
- Knowledgeable in ICD-10-CM & CPT designations
- Familiar with Medical Terminology
- Filing and organizing
- Ability to operate computer proficient while multitasking
- Great customer service background
- Proficient with Microsoft Office: Excel, Word, Power Point, Access
- ECW software
- DrChrono software
- Verbal and Written Communication
- Time Management
- HIPAA Compliance
- Appointment Scheduling
- Procedure Assistance
- Operating EKG Equipment
- Athena software
- PFT machine
- Prior Authorizations
- Medical office administration
- Respiratory equipment training
- Appointment reminders
- Sterilization techniques
- Insurance claims
- Patient triage
- Family education
Certification
Nationally Registered Certified Medical Assistant (NRCMA), since 2019 CPR certified and First aid 2023
Timeline
Medical Assistant
Ascension Medical Group Pedi Pulmonology and Sleep
07.2023 - Current
Medical Assistant/ Check Out
Pain Specialist of America
01.2023 - 04.2023
Medical Assistant/Patient Coordinator
TotalMen’s/TotalCare Primary Care
10.2021 - 01.2023
Receptionist
Trusted Hearing Center
08.2021 - 08.2021
Medical Assistant
LoneStar Circle of Care, Pediatric MA
02.2021 - 05.2021
Driver
PostMates
08.2020 - 01.2021
Teacher
Children’s Courtyard
03.2015 - 05.2017
Sales Associate
Polo Ralph Lauren
06.2014 - 12.2014
Cashier
Nike Outlet - Cashier
05.2014 - 12.2014
Sales Associate
Jimmy Jazz
11.2011 - 10.2012
Cashier
Chicken Express
06.2010 - 10.2012
Administrative Services Completion Program -
The College of HealthCare Professions Online
AAS -
Nationally RegistereCertified Medical Assistant -
The College of HealthCare Professions
High School Diploma -
Cedar Ridge High School