Jasmine Hayes
Black Mountain,NC
Summary
Organized professional with expertise in client care and business operations. Proven ability to cultivate strong client relationships through empathetic and personalized service. Demonstrated success in improving client satisfaction and loyalty.
Overview
13
13
years of professional experience
Work History
Temp Outbound Sales Representative
Wolf River Electric
Herndon, VA
09.2024 - 11.2025
- Exceeded daily sales goals by more than double most days.
- Conducted 300+ outbound cold calls daily, generating interest in solar products.
- Prequalified interested clients and passed them on to closers.
- Conducted outreach to potential clients through phone and email communications.
- Utilized CRM software to track leads and manage sales activities.
Owner and Operator
Ms. Kitty's
Henderson, NV
04.2022 - 01.2024
- Owned and operated e-commerce business featuring self-designed, trademarked women's products, enhancing brand recognition.
- Developed and implemented marketing strategies to attract new customers.
Area Operations Manager
USA Hygienics
Kīhei, HI
07.2017 - 06.2022
- Managed luxury rental and commercial cleaning accounts, ensuring high standards of service and client satisfaction.
- Coordinated employee relations, overseeing onboarding, scheduling, payroll, and job completion to streamline operations.
Manager and Front Desk Reception
Darae's Salon Spa
Anchorage, Alaska
06.2014 - 09.2017
- Led daily operations to ensure a smooth salon and spa experience.
- Managed staff schedules to optimize service coverage and team efficiency.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Ensured compliance with health and safety regulations in salon operations.
- Oversaw inventory management for beauty products and supplies.
Store Manager
Bebe
Anchorage, Alaska
01.2013 - 06.2014
- Directed daily store operations to ensure smooth workflow and customer satisfaction.
- Trained and mentored staff on customer service standards and sales techniques.
- Implemented visual merchandising strategies to enhance store presentation and appeal.
- Collaborated with corporate leadership on strategies for store improvement.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
Store Manager
Gold Buyers At The Mall
Anchorage, Alaska
12.2012 - 01.2013
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Created weekly work schedules for store personnel.
- Prepared monthly reports on sales figures, expenses, profits.
- Evaluated gold quality and authenticity through detailed examinations.
- Managed inventory records for gold acquisitions and sales transactions.
- Conducted market analysis to identify trends in gold prices and demand.
Skills
- Front Desk Support
- Customer Interaction
- Client Communication
- Administrative Support
- Task Coordination
- Office Management
- File organization
- Document management
- CRM Software Proficiency
- Call Tools Software
- Conflict Resolution
- Self-Motivation and Time Management
Timeline
Temp Outbound Sales Representative
Wolf River Electric
09.2024 - 11.2025
Owner and Operator
Ms. Kitty's
04.2022 - 01.2024
Area Operations Manager
USA Hygienics
07.2017 - 06.2022
Manager and Front Desk Reception
Darae's Salon Spa
06.2014 - 09.2017
Store Manager
Bebe
01.2013 - 06.2014
Store Manager
Gold Buyers At The Mall
12.2012 - 01.2013