Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jasmine Hepburn

Student
Titusville

Summary

Detail-oriented and highly motivated professional with a foundational background in medical coding and billing, a year of experience in medical front office operations, and a strong customer service foundation. Seeking to contribute administrative and billing expertise to a dynamic healthcare team.

Overview

4
4
years of professional experience
3
3
Certifications

Work History

Medical Coding and Billing Intern

REP Medical
06.2025 - 05.2025
  • Reviewed and accurately coded patient charts using ICD-10, CPT, and HCPCS standards
  • Verified insurance eligibility and authorizations for various payers
  • Processed claim submissions and followed up on unpaid or denied claims
  • Entered patient data into the EHR system with high accuracy and confidentiality
  • Ensured compliance with HIPAA and other regulatory guidelines
  • Assisted billing department with data entry, audits, and account reconciliations

Receptionist / Front Desk Coordinator

MedFast Urgent Care
04.2024 - 04.2025
  • Welcomed patients, answered phones, scheduled appointments, and managed daily front desk operations
  • Collected co-pays, verified insurance, and maintained accurate patient records
  • Communicated between patients, medical staff, and insurance providers efficiently
  • Maintained organized records and ensured all documentation met compliance standards
  • Handled sensitive medical information while maintaining strict confidentiality
  • Supported urgent care team with clerical and administrative tasks in a high-traffic environment

Drive-Thru and Take-Out Associate

Sonny’s BBQ
11.2020 - 05.2024
  • Provided fast, friendly service to customers via drive-thru and take-out operations
  • Managed POS system, handled cash and card transactions accurately
  • Coordinated order preparation with kitchen staff and ensured order accuracy
  • Trained new team members on customer service best practices
  • Addressed customer concerns professionally and resolved issues efficiently
  • Maintained cleanliness and organization of work area in compliance with food safety standards

Education

High School -

Titusville High School
Titusville, FL

Applied Technology Diploma - Medical Billing and Coding

Eastern Florida State College
Cocoa, FL

Skills

  • ICD-10
  • CPT
  • HCPCS coding
  • Insurance verification
  • claims processing
  • Medical terminology
  • HIPAA compliance
  • Electronic Health Records (EHR) systems
  • Patient scheduling
  • front desk operations
  • Excellent communication
  • multitasking
  • Fast-paced customer service
  • Conflict resolution
  • team collaboration

Certification

OSHA

Timeline

Medical Coding and Billing Intern

REP Medical
06.2025 - 05.2025

Receptionist / Front Desk Coordinator

MedFast Urgent Care
04.2024 - 04.2025

Drive-Thru and Take-Out Associate

Sonny’s BBQ
11.2020 - 05.2024

High School -

Titusville High School

Applied Technology Diploma - Medical Billing and Coding

Eastern Florida State College

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