Sarah Michaelson
Brooksville,FL
Summary
Driven Medical Biller motivated to perform beyond expectations. Recent graduate for Medical Coding and Billing with FTC, Florida Technical College.
Offering strong organizational skills and eagerness to learn and grow in medical billing environment. Contributes solid foundation in analytical thinking and problem-solving. Ready to use and develop skills in medical billing systems and regulatory compliance in Billing (Coordinator, Representative, Specialist, Technician) role.
Overview
18
18
years of professional experience
Work History
Medical Billing & Coding Capstone
Florida Technical College
06.2022 - Current
- Translated and reviewed medical terminology related to medical billing & coding, reimbursement issues, overview of ICD-10 and CPT coding, and pathophysiology for each organ system
- Analyzed patient health records to identify surgical procedures and operations or other services
- Abstracted information from the medical record and coded accurately procedures and services using the CTP and ICD-10-CM
- Analyzed patient health records to identify principal or first-listed and secondary diagnoses
- Demonstrated the ability to assign Diagnosis Related Groups (DRGs)
- Practical experience on in and out patients coding procedures: Evaluation and Management; Medicine, Gastroenterology, General Surgery
Administrative Assistant
Fast Mile Logistics -
03.2016 - 01.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Customer Service Representative
International Resort Properties - IRP
06.2007 - 11.2013
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Medical Billing & Coding Diploma - Graduate
Florida Technical College
Orlando, FL11.2024
Skills
- CPT Coding
- HCPCS Coding
- ICD-9-CM
- ICD-10
- EMR Utilizing Medisoft
- Medicare
- Medicaid
- TRICARE
- Health Insurance Verification
- Typing Proficient 40 WPM
- Front Desk/Receptionist Duties
- Proficient Microsoft suite
- HIPAA compliance
- ICD-10 knowledge
- Claims processing proficiency
- Effective communication techniques
- Electronic health records experience
- Continuous improvement mindset
- Accounts receivable management
- CPT coding
Timeline
Medical Billing & Coding Capstone
Florida Technical College
06.2022 - Current
Administrative Assistant
Fast Mile Logistics -
03.2016 - 01.2019
Customer Service Representative
International Resort Properties - IRP
06.2007 - 11.2013
Medical Billing & Coding Diploma - Graduate
Florida Technical College
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