Jasmine Hernandez
Katy,TX
Summary
Proven Laser Technician with a track record of enhancing organizational growth and customer satisfaction at Prime Laser Center. Excelled in laser hair removal and pre-and post-treatment care, boosting client retention. Demonstrated strong communication and multitasking skills, ensuring high standards of service and safety. Achieved notable client feedback through exceptional service delivery and expertise.
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
1
1
Certification
Work History
Laser Technician
Prime Laser Center
Katy, TX
- Consistently received positive feedback from clients regarding exceptional service quality and prompt issue resolution skills.
- Maintained treatment rooms and workstations in compliance with OSHA standards to deliver safe and therapeutic experiences.
- Participated in and helped organize events to promote brand image and awareness and maximize sales.
- Educated guests on current promotions, events and services within store or salon.
Laser Technician
Kumi Med Spa
Katy, TX
- Delivered exceptional results in laser hair removal treatments, leading to high patient satisfaction rates among clientele.
- Maintained high levels of cleanliness by thoroughly cleaning tables, chairs, and countertops after each guest visit.
- Increased return clientele through exceptional customer service and follow-up communication.
- Educated clients on post-treatment care instructions, ensuring adherence to best practices for optimal healing and recovery periods.
Apprentice
Chipotle
Houston, TX
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Carefully interviewed, selected, trained, and supervised staff.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Sterilization
Fresh Dental Care
Houston, TX
- Contributed to overall patient care quality by maintaining strict adherence to established guidelines for the decontamination, inspection, assembly, and sterilization of medical devices used throughout the facility.
- Maintained a clean and safe environment for surgical procedures through diligent sterilization of tools and equipment.
- Assisted with minor surgical procedures, ensuring proper sterilization techniques and adherence to safety protocols.
Education
High School Diploma -
Mayde Creek High School
No Degree - Esthetic Laser Technician
National Laser Institute
Dallas, TXSkills
- Customer service
- Strong communication skills
- Organizational growth
- Pre-and post-treatment care
- Time management
- Cash handling
- High-frequency machine use
- Multitasking and organization
- Extractions and pore cleansing
- Microneedling expertise
- Tattoo removal experience
- Laser hair removal expertise
Certification
- Licensed Esthetic Laser Technician - 2024-2026
- Certified TABC, - 2023-2025
- CPR certified 2024-2026
Languages
Spanish
Native or Bilingual
Timeline
Laser Technician
Prime Laser Center
Laser Technician
Kumi Med Spa
Apprentice
Chipotle
Sterilization
Fresh Dental Care
High School Diploma -
Mayde Creek High School
No Degree - Esthetic Laser Technician
National Laser Institute