Jasmine Hernandez
Clarendon Hills,IL
Summary
Highly skilled animal care professional prepared for role in veterinary services. Proven ability to handle clinical tasks, assist in surgeries, and provide compassionate care. Strong focus on team collaboration and adaptability to changing needs. Adept in client communication, patient restraint, and medical record-keeping, with reliable and results-driven approach.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Admissions Manager
Anti-Cruelty
Chicago, IL
2025 - Current
- Led admissions processes, enhancing applicant experience through effective communication and prompt follow-up.
- Trained Admissions team to develop medical skills such as blood draws, vaccine administration, and how to perform physical exams
- Intaked all incoming animals such as strays, owner surrenders, and foster returns with all types of species of animals.
- Performed euthanasias due to behavior or medical cases
- Collaborated with other departments to ensure high quality care is met across all departments and effective communication is being spread
- Developed and implemented outreach strategies to increase diversity in applicant pool.
- Streamlined application review process, improving efficiency and reducing turnaround times.
- Trained and mentored team members on best practices for candidate evaluation and selection.
- Analyzed admission trends to inform strategic planning and resource allocation decisions.
Veterinary Technician
Anti-Cruelty
Chicago, IL
07.2024 - Current
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Conducted high volume spay/neuter surgeries (around 40-60) daily under supervision of veterinarian.
- Intubated and surgically prepped cats, dogs, and rabbits for surgery
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
- Restrained animals to protect veterinarians from potential harm.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
Veterinary Technician
Austin Humane Society
Austin, Texas
11.2023 - 06.2024
- Surgery Teched for high volume spay/neuter days (60+ animals) as well as surgery teched for special surgeries including ortho surgeries (intubated, administered sedation medication, sterilized surgical equipment)
- Performed euthanasias
- Knowledge/understanding of petpoint software
- Administered vaccines with knowledge of protocols and preventatives
- Administered oral, topical and subcutaneous medications.
- Knowledge and ability to read charts/orders and provide right dosages
- Calculated different doses for animals
- Knowledge in performing IDEXX tests such as CBC/chem panels, knowledge and understanding of performing fecals, pcv/tp, urine sediments, and other lab procedures
- Completed foster appointments from start to finish without assistance
- Performed nail trims, ear cleanings and suture removals
- Performed disinfection and maintenance of surgical tools and equipment
- Performed post surgical recovery without assistance and able to monitor and track vitals for animals under anesthesia
- Prepared animals for surgical procedures (i.e., shaving, scrubbing,SQ injections, microchipping)
- Performed ear tips on feral cats
- Set up and performed digital x rays without assistance
- Performed basic maintenance and troubleshooting on Heska equipment
- Drew blood on canine and feline patients ( cephalic, jugular, saphenous, etc)
- Performed intravenous catheter placements on feline and canine patients
- Performed intubation on feral cats and in house cats and dogs
- Cross trained in all areas of the clinic. Stepped into other positions when needed
- Ran anesthesia on non-routine surgical procedures such as amputations, enucleations, etc including set up of all equipment needed
- Mentored and trained new technicians and veterinary interns in all areas of the clinic
- Lead by example for the entire team to follow
- Helped manage the workflow of the medical team in absence of a manager
Emergency and Critical Care Vet Tech
Central Texas Specialty and Emergency Hospital
05.2023 - 11.2023
- Place intravenous catheters manage iv lines and medication administration.
- Perform EKG’s, apply splints, administer wind care, and assist during CPR under direction of physicians.
- Perform multiple blood work tests with Idexx machines such as CBCs, NSAID panels, Coag panels, as well as completing other diagnostic tests such as Urinalysis, Fecal, ear cytology, blood smears, etc
- Monitor anesthesia for endoscopic procedures (Upper/lower GI scope, Rhinoscopy, Bronchoscopy, Cystoscopy, FB retrieval scopes etc.
- Assist with CPR, wind care, basic life support, and basic trauma life support measures.
- Assist doctors with surgical procedures including but not limited to u/o, lac repairs.
- Provide care to hospitalized patients and assist veterinarians during patient exams and surgical procedures.
- Administer medications, fluid therapy and use pharmaceutical knowledge independently for the benefit of critical patients.
- Open and maintain an airway, ventilate patients and cardiopulmonary resuscitation, including use of automated external defibrillators.
- Experienced with restraint, blood draws, catheters, medications, fluids and more upon doctor request.
- Skills in the placement of central lines, intravenous, and urinary catheters in various species and both sexes.
Medical Clinic Team Manager
Austin Pets Alive
04.2022 - 04.2023
- Developed and implemented an effective inventory control system to ensure that necessary office and medical supplies are ordered in a timely manner and ensures products are the most cost effective.
- Prepared and reviewed invoices for approval within budget and reimbursements to clients
- Created and implemented goals, objectives, policies, procedures, and systems to improve efficacy and efficiency of care for clinic staff and animals.
- Managed 20-34 direct reports including scheduling, payroll, supervising day to day functions, disciplinary action, one on one’s for personnel development of all Medical Clinic staff
- Maintained effective communication among all clinic staff including veterinarians, volunteers, and other department personnel and team management
- Created and implemented goals and protocols to focus on customer service improvements; resolves customer complaints and facilitates interdepartmental communication to address issues as they arise
- Created and maintained an up-to-date employee training program for all medical technicians, kennel technicians, and overnight shelter support, overnight vet techs, clinic service coordinators, and case managers, including volunteers.
- Re-prioritized operations to deal with emergency situations as they arise
- Conducted interviewing, hiring, recruiting, and training of veterinary technicians, kennel technicians, overnight shelter support, receptionists, and case managers as well as clinic volunteers
- Helped maintain record-keeping and procedures in accordance with DEA and Department of Health requirements
- Works with the accounting department to manage business credit cards, invoices, payments, and cash logs
- When short staffed jumped in and helped cover any and all positions
Medical Case Manager / Lead Vet Tech
Austin Pets Alive
01.2020 - 04.2022
- Managed a variety of complex medical cases for fostered and adopted animals in facilities care, including providing easily understandable, quality medical information in a consistent and timely manner to caretakers, staff and external practitioners.
- Provided medical advice in response to client queries
- Conducted solo in-person appointments with clients when necessary with minimal assistance from vets.
- Help provided mentoring and guidance to clinic staff on skills and procedures as needed
- Clearly demonstrated administering injectables (SQ/IV), force feeding, tube feeding, bladder & fecal expressions, ROM exercises, wound cleaning, insulin and wheelchair fittings to clients
- Wrote complete medical consults for clients to outline an animal's ailments, medication and care requirements.
- Recorded training classes for distribution for clients on a variety of medical topics and care practices e.g. SQ fluids, IM injections, pill swallowing, range of motion, lime dip, fading kitten/puppy protocol, bandage changes, etc. Created a library of video resources and presentations
- Recruited, trained and led a team of volunteers, staff/mentors to handle basic medical tasks.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Surgery Teched for high volume spay/neuter days as well as surgery teched for special surgeries including ortho surgeries (intubated, administered sedation medication, sterilized surgical equipment)
- Conducted health and wellness classes to enhance reputation and boost client satisfaction.
- Leveraged ultrasound and x-ray equipment for imaging and interpreted results.
- Performed lifesaving procedures during emergencies including euthanasia if needed. Stabilized patients and provided other treatments
- Trained staff on medical protocols and procedures and veterinary internal/surgical knowledge and technical skills
- Prepared and labeled medications and instructed clients on administration.
- Performed physical examinations and recorded weight, temperature and other vitals.
- Administered and monitored anesthesia for surgeries and operations.
- Triaged and scheduled emergency patients to route to the appropriate surgeon or treatment area.
- Delivered excellent service to pet owners to drive repeat business.
- Partnered with IDEXX/ Antech to analyze blood samples and diagnose conditions and diseases.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Administered IV catheters and treatments as well as IM, SQ, and other injection sites
Education
Associate of Science - Veterinary Science
Penn Foster College
Scottsdale, AZSkills
- Administering PO, SQ, IV, IM, IP, IC medications
- Clinical surgical experience
- Emergency triage
- Leadership
- Mentorship
- Problem Solving
- Decision making
- Organizational skills
- Strategic thinking
- IV Catheters including jugular catheters
- Efficiency
- Communication
- Work ethic
- Adaptability
- Animal restraint
Certification
- Fear Free Certified
- Recover CPR ALS & BLS Certified
- Certified Euthanasia Technician
Timeline
Veterinary Technician
Anti-Cruelty
07.2024 - Current
Veterinary Technician
Austin Humane Society
11.2023 - 06.2024
Emergency and Critical Care Vet Tech
Central Texas Specialty and Emergency Hospital
05.2023 - 11.2023
Medical Clinic Team Manager
Austin Pets Alive
04.2022 - 04.2023
Medical Case Manager / Lead Vet Tech
Austin Pets Alive
01.2020 - 04.2022
Admissions Manager
Anti-Cruelty
2025 - Current
Associate of Science - Veterinary Science
Penn Foster College