JASMINE HERRERA
Atlanta,USA
Summary
Skilled in handling complex insurance claims and policy processing with experience in navigating through various insurance software systems. Demonstrates strong analytical skills, adept at interpreting policies and efficiently resolving claims to the satisfaction of all parties involved. Known for maintaining high accuracy levels in document processing and data entry, contributing to streamlined operations and improved customer service outcomes. Continuously seeks ways to optimize workflows and enhance team productivity, leading to more efficient claim resolution processes.
Overview
4
4
years of professional experience
Work History
Claim Specialist- REMOTE
Amberwell
Hiawatha, KS
03.2023 - Current
- Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
- Processed payments accurately according to established timelines.
- Handled modification and updating of policies.
- Supported efficient handling of complex claims and followed up on open, denied, or suspended claims to complete required line items.
- Assisted new policyholders with processing claims.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Prepared and reviewed insurance-claim forms and related documents for completeness.
- Developed effective relationships with customers through communication via phone or email.
- Determined liability according to applicable laws and coverage provisions.
- Assessed damages sustained by insureds due to property loss or personal injury.
- Responded to inquiries from claimants, attorneys, medical providers. regarding the status of their claim.
- Drafted statements of loss to summarize payments, underlying policy coverages and damages.
Accounting Assistant
Cottrell Inc.
Gainesville, Georgia
01.2021 - 03.2023
- Analyzed financial statements to identify discrepancies and resolve issues.
- Assisted in the preparation of monthly financial statements and reports.
- Processed journal entries for accruals, amortization and other adjustments.
- Maintained the general ledger system to ensure accurate recording of all transactions.
- Provided support to upper management with special projects related to finance or accounting processes.
- Assisted with payroll processing by entering employee hours into the system.
- Worked closely with auditors during year-end audits to provide necessary documentation.
- Entered data into accounting software programs such as QuickBooks or Sage 50 Accounting Software.
- Prepared daily cash flow statements for management review.
- Answered questions from customers regarding their billing or payment status.
- Assisted with accounts receivable activities such as invoicing, collections, and deposits.
- Managed vendor relationships by ensuring timely payments and resolving disputes.
- Developed procedures for more efficient workflow in accounting department.
Education
Associate of Applied Business -
University of North Georgia
Dahlonega, GA08-2024
High School Diploma -
Johnson High School
Gainesville, GA05-2021
Skills
- Claims processing
- Customer service
- Data entry
- Microsoft Excel
- Team collaboration
- Problem solving
- Legal compliance
- Policy interpretation
- Claims analysis
- Problem-solving
- Personal data evaluation
- Insurance calculation
- Insurance policy management
- Communication
- Remote work environment
- Financial analysis
- Cash flow management
- Attention to detail
- Bookkeeping principles
- Accounts receivable
- Invoice processing
- Auditing procedures
- Data analysis
- Bookkeeping
- Sales summaries
- Bank reconciliation
- Accounts payable management
- Revenue recognition
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Claim Specialist- REMOTE
Amberwell
03.2023 - Current
Accounting Assistant
Cottrell Inc.
01.2021 - 03.2023
Associate of Applied Business -
University of North Georgia
High School Diploma -
Johnson High School