Jasmine Higgins
Roanoke,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Currently licensed to sell Life, Health, Annuities in the state of VA. Looking to expand knowledge and experience in the Indurate industry.
Overview
5
5
years of professional experience
1
1
Certification
Work History
New Business Team Member
Hearp Financial
11.2023 - Current
- Supervise and assist all agents (make sure agents submit business with correct forms, commission coding is correct, keep agents in contact with home office during underwriting process)
- Receive and review all new insurance/direct business/brokerage applications submitted by agents
- Complete admin tasks such as build files, print paperwork
- Use excel daily to maintain written business reports
- Check funding for brokerage and direct business accounts
- Ensure all files are finalized correctly
- Submit Policyholder service forms to Home Office
- Mail checks
- Responsible to keep track of all files in new business (underwriting, delivery requirements, and awaiting premium payments)
Stay at Home Mother
Maternity Leave
11.2022 - 11.2023
- Took time off after having my daughter
Certified Nursing Assistant
Friendship Retirement Community
05.2022 - 11.2022
- Passed nursing class/training.
- Passed written and physical state boards.
- Assisted residents in ADL (Activities of Daily Living) such as: dressing, grooming, eating, showering, walking, and cleaning)
- Filled out daily reports for all residents cared for
- Participated in activities with residents.
- Retrieve vitals.
- Maintain professional dress code
Food Server
Famous Toastery
11.2021 - 03.2022
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Cultivated warm relationships with regular customers.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
- Explained menu items and suggested appropriate options for food allergy concerns.
Truck Loader
UPS
11.2021 - 01.2022
- Loaded and strapped shipments into place on trucks.
- Successfully loaded various types of cargo such as pallets, crates, drums, and containers while maintaining compliance with regulations regarding hazardous materials handling.
- Maintained a safe working environment by adhering to company safety protocols and conducting regular equipment inspections.
- Maintained clean and functional warehouse space throughout 8 hour shifts.
- Reviewed shipping orders for accurate fulfillment.
- Consistently met deadlines for truck departures through effective prioritization of tasks and teamwork.
- Lifted and slid packages weighing up to 45 pounds on conveyor belts to transport items.
Sales Representative
ACE Cash Express Inc.
04.2019 - 11.2021
- Cashed Checks ( payroll, insurance, , money orders etc)
- Processed Payday loans
- Signed customers up for prepaid cards and checking accounts
- Encouraged customers to exercise benefits with their checking accounts such as direct deposit
- Conducts telemarketing and collect calls
- Answer questions regarding check cashing and loans
- Process bill pay
- Only employee in building for the whole shifts which helped improve my multitasking and time management skills
- Open and close building
- Keep track and count all cash in safe/drawer for the whole shift
Education
High School Diploma -
Robert E Lee High School
Staunton, VA05.2018
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Cash Handling
- Computer Skills
- Product Knowledge
Certification
- Licensed Insurance Agent
- Certified Nursing Assistant
- Certified Pharmacy Technician Trainee
Timeline
New Business Team Member
Hearp Financial
11.2023 - Current
Stay at Home Mother
Maternity Leave
11.2022 - 11.2023
Certified Nursing Assistant
Friendship Retirement Community
05.2022 - 11.2022
Food Server
Famous Toastery
11.2021 - 03.2022
Truck Loader
UPS
11.2021 - 01.2022
Sales Representative
ACE Cash Express Inc.
04.2019 - 11.2021
High School Diploma -
Robert E Lee High School