JASMINE HILL-LATTA
Atlanta
Summary
Financial Crimes and Risk professional with hands-on experience in fraud investigations, transaction monitoring, BSA/AML compliance, and regulatory adherence within large financial institutions. Proven ability to analyze transactional behavior, identify fraud patterns, protect sensitive data, and collaborate cross-functionally in highly regulated, enterprise environments. Adept at working within policy-driven frameworks while maintaining efficiency, accuracy, and confidentiality. Well-suited for high-impact roles within Fortune 100, Big Tech, and large financial services organizations.
Overview
13
13
years of professional experience
Work History
Social Media Manager
JACOBY’S SHIELD
06.2023 - Current
- Managed digital platforms to disseminate organizational information to the community.
- Created branded graphics and moderated private online groups while enforcing platform and privacy guidelines.
- Responded to public and private inquiries with professionalism and discretion.
- Participated in board meetings to support strategic planning, governance, and operational oversight.
Financial Crimes Analyst
TRUIST BANK
08.2022 - 06.2023
- Conducted in-depth investigations into suspected financial crimes, including fraud and identity theft, using transactional data, account histories, and supporting evidence.
- Analyzed transaction patterns to identify anomalous or high-risk activity, ensuring accurate case escalation and resolution.
- Utilized investigative tools and system records to validate identity theft claims and fraudulent behavior.
- Executed remediation actions including account closures, ledger credits, and loss mitigation for confirmed fraud cases.
- Maintained strict confidentiality while handling sensitive financial and personal data.
- Ensured compliance with BSA and AML regulations through continuous training and policy adherence.
- Collaborated cross-functionally and participated in workshops to remain aligned with evolving regulatory standards.
Order Management Specialist
VCG CONSULTANTS
01.2022 - 08.2022
- Processed legally mandated Medical Child Support Orders with precision and adherence to court and regulatory requirements.
- Reviewed, logged, scanned, and uploaded sensitive legal documentation within strict timelines.
- Managed returned mail, order status updates, and outbound correspondence to relevant stakeholders.
- Coordinated with state agencies, custodial parents, and clients regarding order status and compliance.
- Enrolled dependents into health coverage per court directives, ensuring accuracy and documentation integrity.
Online Support Agent
DELTA COMMUNITY CREDIT UNION
05.2021 - 01.2022
- Supported members with online banking inquiries while ensuring compliance with financial policies and security protocols.
- Managed bill pay cases, transfers, and check adjustments, resolving discrepancies efficiently and accurately.
- Reviewed member accounts to determine eligibility for refunds and corrective actions.
- Communicated with members and internal teams via secure messaging and email channels.
- Maintained up-to-date knowledge of BSA and AML requirements and adhered to confidentiality and data protection standards.
Member Service Representative / Loan Document Analyst
PALMETTO CITIZENS FEDERAL CREDIT UNION
07.2013 - 08.2019
- Reviewed and validated loan documentation, including income verification and credit reports, ensuring accuracy and regulatory compliance.
- Processed consumer, credit card, and denied loan files within enterprise document management systems.
- Managed total loss claims by coordinating with insurance providers and issuing payoff documentation.
- Generated and distributed weekly loan and document reports to executive leadership.
- Completed annual BSA and AML compliance training.
- Leveraged multiple internal systems to assist members in-person and remotely while safeguarding sensitive data.
Education
High School Diploma -
Irmo High School
06-2009
Skills
- Fraud Investigations & Case Management
- Financial Crimes Analysis (BSA / AML)
- Transaction Monitoring & Risk Assessment
- Identity Theft & Account Takeover Review
- Regulatory Compliance & Policy Adherence
- Data Review & Pattern Analysis
- Confidential Information Handling
- Cross‑Functional Collaboration
- Process Improvement & Documentation
- Customer & Stakeholder Communication
- Team collaboration
- Attention to detail
- Time management
- Problem solving
Target Roles
- Risk Analyst
- Compliance Analyst
- Fraud Analyst
- Financial Crimes Investigator
- Operational Risk Coordinator
- Trust & Safety Analyst
- Payments Fraud Analyst
Timeline
Social Media Manager
JACOBY’S SHIELD
06.2023 - Current
Financial Crimes Analyst
TRUIST BANK
08.2022 - 06.2023
Order Management Specialist
VCG CONSULTANTS
01.2022 - 08.2022
Online Support Agent
DELTA COMMUNITY CREDIT UNION
05.2021 - 01.2022
Member Service Representative / Loan Document Analyst
PALMETTO CITIZENS FEDERAL CREDIT UNION
07.2013 - 08.2019
High School Diploma -
Irmo High School