Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Timeline
Generic

Jasmine Holloway

Summary

A passionate leader with superior work ethic, great teamwork, strong communication and organizational skills. Two-three years of experience in visual merchandising projects, coaching teams to help accomplish daily metrics and delivering top-tier customer service. An influential personality that guides people towards achieving their goals and creating a positive work environment.

Overview

3
3
years of professional experience

Work History

Store Leadership Internship

Kohls Department Store
06.2023 - 07.2023
  • Enhanced intern productivity by taking on a lead role in various visual merchandising projects.
  • Gained valuable experience internally from senior staff and externally from mentors, district and regional managers.
  • Contributed to a positive team environment by collaborating with department leads on visual merchandising projects.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Established trustworthy and reliable relationships with staff members through team building and coaching moments.

Shoe Department Lead

Kohls Department Store
12.2022 - 06.2023
  • Increased customer satisfaction by providing exceptional service and guidance in shoe selection.
  • Streamlined inventory management for better organization and easier access to products.
  • Mentored junior staff, improving overall team performance and efficiency.
  • Implemented visual merchandising strategies to attract customers and boost sales.
  • Processed merchandise weekly from delivery trucks to the sales floor.

Key Holder

Bath And Body Works
12.2021 - 08.2022
  • Supported store operations during peak hours, effectively managing long queues and high volumes of customers while contributing to store profitability and consistently meeting sales targets.
  • Strengthened team performance by conducting regular training sessions on product knowledge and sales techniques including upselling, cross-selling and positively engaging customers.
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies, prepared bank deposits and drafted daily sales reports.
  • Conducted regular audits of inventory levels to identify discrepancies or potential issues in stock management processes efficiently.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment, while also overseeing schedules and optimizing labor costs.

Sales Associate

Bath And Body Works
10.2020 - 12.2021
  • Increased sales revenue by building strong bonds with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Team Member

Andy's Frozen Custard
06.2020 - 02.2021
  • Achieved improved sales results with persuasive presentations that showcased product benefits while addressing client needs.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Enhanced customer satisfaction by providing fast and efficient drive-thru service.
  • Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
  • Prepared high-quality treats with attention to detail, ensuring consistent taste and presentation.

Education

Bachelor of Arts - Fashion Merchandising

Columbia College Chicago
Chicago, IL
05.2024

Associate of Applied Science - Fashion Merchandising

William Rainey Harper College
Palatine, IL
05.2022

Skills

  • Visual Merchandising
  • Project Management
  • Fashion History
  • Customer Behavior Understanding
  • Leadership Abilities
  • Time Management
  • Clear Communication
  • Team Building
  • Product knowledge
  • Customer Service

Accomplishments

    Dean's List- Columbia College Chicago

    December 2023

    May 2023

    December 2022


    FCCLA-Family, Career, and Community Leaders of America

    Three ribbons and two medals in the fashion category

    Awarded from 2017-2019


    Junior Leader Award-Hanover Park Township
    Awarded in 2016

    Teen Leadership Academy Award-In Her Shoes Foundation
    Awarded in 2015

    Achievement Award: Recognition of Emerging Leader & Future Historian- The GLAM Foundation
    Awarded in 2014

Affiliations

  • Spring 2021 Unmasked: Spirit of the Times Fashion Show
  • Spring 2024 Made at Columbia Fashion Show

References

References available upon request.

Timeline

Store Leadership Internship

Kohls Department Store
06.2023 - 07.2023

Shoe Department Lead

Kohls Department Store
12.2022 - 06.2023

Key Holder

Bath And Body Works
12.2021 - 08.2022

Sales Associate

Bath And Body Works
10.2020 - 12.2021

Team Member

Andy's Frozen Custard
06.2020 - 02.2021

Bachelor of Arts - Fashion Merchandising

Columbia College Chicago

Associate of Applied Science - Fashion Merchandising

William Rainey Harper College

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  • GREYSI RODRIGUEZGREYSI RODRIGUEZ

    <ul><li>During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience</li><li>I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met</li><li>Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns</li><li>Oversaw opening and closing procedures, including cash management and security protocols</li><li>Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment</li><li>Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience</li><li>Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction</li></ul> at UGG<ul><li>During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience</li><li>I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met</li><li>Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns</li><li>Oversaw opening and closing procedures, including cash management and security protocols</li><li>Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment</li><li>Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience</li><li>Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction</li></ul> at UGG

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Jasmine Holloway