Jasmine Holmes
Blue Cross Blue Shield Of Illinois
Chicago,Illinois
15
years of professional experience
I am seeking employment in a stimulating and challenging environment, while building the success of my employer and my coworkers as well as experiencing advancement opportunities for myself.
Work History
Card Access Specialist
3 Years 4 Months- Respond to customer inquiries
- Process, print, and distribute new identification badges on site and other BCBS sites
- Program access on existing badges, and other access control administrative duties
- Control access to client sites or facility through the admittance process
- Monitors, tracks, and evaluates card access activity system wide
- Assist in ensuring all personnel who require a Common Access Card (CAC) meet the identification requirements before issuing the CAC
- Assists in identifying and resolving issues with access control software by working with vendors and internal departments to update and troubleshoot software, and escalates issues as needed
- Assists in policy and procedure development related to Access Control; performs research on best practices and stays current on related
- Work directly with tenants, employees, contractors, and the public to receive access to secure/restricted areas
- Deactivate cards for terminated cardholders
- Responsible for weekly audits of associate hires, terminations, and transfers
- Preserve order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premise
- Data entry and Documentation
- Tech-support
Security Operations Center Supervisor
7 Months- Supervise and monitor all officers
- Monitor CCTV camera activity
- Ensure the safety of all employees
- Respond to and monitor fire and burglary alarms
- Reset alarm systems
- Uphold and enforce all company policies and procedures
- Dispatch the City of Chicago fire department, and police, to all emergencies
- Observe and report activities and incidents
- Preserve order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises
- Control access to client sites or facilities
Sales Support Analyst
6 Years 10 Months- Delivered high-quality customer service
- Process transactions accurately
- Supported visual merchandising and displays
- Organized inventory and maintained store standards
- Assisted with promotions and product displays
- Uphold and enforce all company policies and procedures
Catering Supervisor
6 Years 7 Months- Motivated team members to perform at their best
- Set clear goals and communicated that information to team members effectively
- Developed and lead team building exercises
- Overseen the day-to-day operations of the team and deliveries
- Create a supportive team environment
- Empower team members with the skills they need to perform optimally
- Conduct quarterly performance reviews
Education
High School Diploma
Skills
Microsoft Word
PowerPoint
Excel
Outlook
live Chat
Help desk support
Email support
Workday.
Typing speed of 75 wpm
Written and verbal communication
Leadership
Planning and scheduling
Record keeping.
Additional information
- Software
- Symmetry
- MyIDM (Identity Management)
- Avigilon
- Lotus Notes Application
- Recovery Management Database
Timeline
Card Access Specialist
Blue Cross Blue Shield Of Illinois
06.2022 - 10.2025Read More
Security Operations Center Supervisor
Securitas Security/Blue Cross Blue Shield
11.2021 - 06.2022Read More
Sales Support Analyst
Victoria's Secret
02.2015 - 12.2021Read More
Catering Supervisor
Potbelly
04.2011 - 11.2017Read More
Fredrick Douglass High School
High School Diploma
Read More