Jasmine Houston
Rio Rancho,New Mexico
Summary
Motivated Social Worker with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical advocate builds strategic partnerships, advocate for clients, and advance change for communities in need.
Invested Social Worker dedicated to forming trusting relationships and advocating for best interest of clients.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Clinical Therapist Intern
Youth Development Inc.
09.2025 - Current
- Conducted individual therapy sessions to support youth in emotional and behavioral development.
- Collaborated with multidisciplinary teams to create comprehensive treatment plans tailored to each client's needs.
- Utilized evidence-based therapeutic techniques to facilitate coping strategies and resilience in clients.
- Documented client progress and maintained accurate records in compliance with organizational policies and procedures.
- Provided crisis intervention and support during emergencies, ensuring client safety and well-being.
- Developed strong therapeutic relationships with patients, promoting trust and open communication for more effective treatment outcomes.
- Established a safe space for diverse populations by maintaining an inclusive therapeutic environment responsive to cultural differences and unique needs.
- Documented therapeutic goals and client progress.
- Maintained client confidentiality to protect patient privacy.
Adverse Childhood Experiences Case Manager
YDI
06.2023 - Current
- Identify possible threats, goals, and necessary interventions for ages 0-12.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Utilized trauma-informed approach to promote healing and empowerment for clients.
- Demonstrate understanding of substance abuse trauma
- Supported students with attending IEP meetings
- Complete Crisis plans and safety plans every 90 days
- Maintain a caseload up to 25
- Help manage treatment plans
- Assess homes using the A-CAT scale
- Assess the child for any signs of abuse or neglect
- Complete assessments every 90 days using CAFAS, SDOH, and ACES screening tools
- Work flexible hours
In Home Services Intern
Children's Youth and Families Department
08.2024 - 05.2025
- Assisted with crisis intervention services by performing emergency assessments.
- Updated client documentation for accurate, compliant and current records.
- Supported clients and families with empathy and compassion during difficult times.
- De-escalated stressful situations through individual and family crisis interventions.
- Advocated for clients to assure respected rights and wishes.
- Provided crisis intervention when necessary, connecting families with appropriate supports and resources to address immediate needs.
- Conduct weekly home visits
- Complete housing assessment to evaluation the safety of the house and child
- Conduct weekly home visits to evaluate child safety, fostering trust and ensuring families received essential support.
- Implemented crisis intervention strategies, connecting families with vital resources and achieving measurable improvements in client stability.
- Provided compassionate support to clients, ensuring their voices were heard and respected during challenging situations.
Reception and Assessment Center Case Manager
Youth Development Inc.
01.2021 - 06.2023
- Conducted assessments for clients' situations, identifying issues, goals, and necessary interventions for ages 12-17.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Utilized trauma-informed approach to promote healing and empowerment for clients.
- Demonstrate understanding of substance abuse trauma
- Supported students with attending IEP meetings
Behavior Technician
Proud Moments
01.2022 - 10.2022
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
- Developed and implemented reinforcement systems to encourage positive behaviors.
- Trained clients to apply appropriate social skills and behavior modification techniques.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Implemented individualized ABA therapy plans, leading to noticeable improvements in client behavior and social skills.
- Monitored and analyzed client progress, adjusting interventions to ensure effective behavioral outcomes.
- Worked closely with families and educators, aligning strategies to support client development and enhance communication.
- Maintained comprehensive documentation of client behaviors, ensuring precise tracking and facilitating informed decisions.
Store Manager
Security Finance Company
04.2020 - 12.2020
- Managed customer payment plans, enhancing cash flow and customer satisfaction.
- Balanced cash drawer and ensured accurate bank deposits, maintaining financial integrity.
- Led customer outreach initiatives, boosting engagement and store reputation.
- Oversaw store operations, ensuring smooth opening and closing procedures.
- Delivered exceptional customer service, fostering loyalty and repeat business.
- Oversee 3 other store locations
- Implemented a new training program for staff, enhancing service delivery and contributing to a marked improvement in customer satisfaction scores.
- Streamlined customer payment processes, resulting in improved cash flow and heightened customer satisfaction across multiple store locations.
Customer Service Representative
Safelite Autoglass
10.2018 - 04.2020
- Resolved customer issues calmly, enhancing satisfaction and retention.
- Handled over 150 calls weekly, ensuring efficient service and accurate redirection.
- Managed projects effectively, delivering timely updates on technician schedules.
- Ensured compliance with privacy and security standards.
- Informed customers about products, boosting sales and awareness.
Education
Masters of Social Work -
Eastern New Mexico University
Portales, NM05-2026
Bachelor's in Social Work - undefined
Eastern New Mexico University
Portales, NM05-2025
Associate of Arts in Human Resources - undefined
Central New Mexico Community College
Albuquerque, NM04-2021
Associate of Arts in Criminology - undefined
Central New Mexico Community College
Albuquerque, NM04-2021
Criminal Justice - undefined
Central New Mexico Community College
Albuquerque, NM04-2021
High School Diploma - undefined
Penn Foster High School
Scranton, PA12-2017
Skills
- Time Management
- Case Management
- Crisis Intervention
- Problem Solving
- Critical Thinking
- Conflict Resolution
- Trauma-Informed Care
- Client Assessment
- Documentation
- Communication
- Team Leadership
- Customer Service
- Social Work
- Behavioral Analysis
- Crisis Management
- Cultural Competence
- Family Support
- Emergency Assessment
- Safety Planning
- Home Visits
- Community Outreach
- Mental Health Awareness
- Anxiety management
- Suicide risk assessment
- Stress reduction techniques
- Multicultural competence
- Motivational interviewing
Certification
- Certificate of Social Justice Central New Mexico Community College
- Certificate of General Education Central New Mexico Community College
Timeline
Clinical Therapist Intern
Youth Development Inc.
09.2025 - Current
In Home Services Intern
Children's Youth and Families Department
08.2024 - 05.2025
Adverse Childhood Experiences Case Manager
YDI
06.2023 - Current
Behavior Technician
Proud Moments
01.2022 - 10.2022
Reception and Assessment Center Case Manager
Youth Development Inc.
01.2021 - 06.2023
Store Manager
Security Finance Company
04.2020 - 12.2020
Customer Service Representative
Safelite Autoglass
10.2018 - 04.2020
Bachelor's in Social Work - undefined
Eastern New Mexico University
Associate of Arts in Human Resources - undefined
Central New Mexico Community College
Associate of Arts in Criminology - undefined
Central New Mexico Community College
Criminal Justice - undefined
Central New Mexico Community College
High School Diploma - undefined
Penn Foster High School
Masters of Social Work -
Eastern New Mexico University