Jasmine Ingram
Summary
Dependable professional with strong communication and teamwork skills honed through customer service and leadership roles. Capable of performing effectively in physically demanding, fast-paced environments while prioritizing safety and efficiency. Committed to continuous learning and contributing to safe vessel operations.
Overview
8
8
years of professional experience
Work History
Retail Sales
The Home Depot
Mobile
06.2023 - Current
- Operated forklifts, electric ladders, and other power equipment to stock and move outdoor inventory.
- Assisted customers with product selection for plants, soil, lawn equipment, and garden supplies.
- Monitored plant health, performed watering schedules, and maintained cleanliness of the garden department.
- Unloaded trucks and organized seasonal merchandise to maximize sales visibility.
- Adhered to all equipment and safety protocols while working outdoors and in high-traffic areas.
Customer Service Representative
Pilot Catastrophe
Mobile
06.2022 - 10.2022
- Managed auto and property insurance claims for residential, commercial, and business customers.
- Conducted damage assessments, reviewed policy coverage, and documented findings for adjusters.
- Communicated with policyholders, contractors, and vendors to verify details and resolve claim issues.
- Entered and updated claim data in electronic systems with high accuracy and confidentiality standards.
- Provided compassionate customer service to individuals affected by storms, accidents, or catastrophic events.
Stocker
Walmart
Theodore
06.2020 - 06.2021
- Unloaded delivery trucks and stocked shelves to company merchandising standards.
- Operated machinery such as electric pallet jacks, cardboard balers, and power equipment to move freight.
- Rotated inventory (FIFO) and maintained accurate shelf labeling and pricing.
- Assisted customers with locating products and answering questions to enhance store experience.
- Ensured backroom organization and timely replenishment of high-demand items.
Warehouse
Amazon
Theodore
07.2018 - 04.2021
- Loaded outbound trucks efficiently while ensuring accuracy of inventory and shipment documentation.
- Operated warehouse machinery such as pallet jacks, tuggers, and conveyor controls in a safe, compliant manner.
- Retrieved, scanned, sorted, and staged merchandise to meet strict productivity and quality goals.
- Followed OSHA and company safety guidelines to maintain a clean and hazard-free work environment.
- Supported team operations by troubleshooting workflow delays and communicating with supervisors.
Education
Associate of Science Degree - Health Sciences – Medical Administrative Assistant
Ultimate Medical Academy
08-2026
High School Diploma -
BC Rain High School`
Mobile, AL05-2018
Skills
- Teamwork
- Safety Awareness
- Manual Labor Experience
- Heavy Lifting
- Basic Maintenance skills
- Equipment Safety
- Twic Card
- Construction Experience
- OSHA Training
- Ability to work shifts
Timeline
Retail Sales
The Home Depot
06.2023 - Current
Customer Service Representative
Pilot Catastrophe
06.2022 - 10.2022
Stocker
Walmart
06.2020 - 06.2021
Warehouse
Amazon
07.2018 - 04.2021
Associate of Science Degree - Health Sciences – Medical Administrative Assistant
Ultimate Medical Academy
High School Diploma -
BC Rain High School`