Jasmine Irish
Oxford
Summary
Detail-oriented customer service professional with years of experience across various environments. Demonstrates exceptional communication skills, effectively engaging with colleagues and clients while prioritizing tasks as needed. Quick to adapt and proficient in learning new programming and software, ensuring swift integration into daily office operations.
Overview
9
9
years of professional experience
Work History
Referral Specialist
MaineHealth - Maine Medical Center
Portland
09.2024 - Current
- Managed and updated patient records using electronic medical record systems.
- Ensured timely processing of incoming referrals to provide appropriate patient care.
- Communicated regularly with referring physicians, nurses, case managers, social workers, and other healthcare professionals regarding referral progress and requirements.
- Maintained detailed records of all patient referrals, including dates of submission, status updates, and all patient communication.
- Scheduled imaging for patients based on physician orders.
Surgical Coordinator
MaineHealth - Maine Medical Center
Portland
10.2022 - 04.2024
- Managed patient communication regarding pre-operative and post-operative instructions, and appointments.
- Scheduled surgical cases for multiple providers to ensure all allocated department OR time was filled adequately.
- Responded to patient inquiries, providing clear information about surgical procedures and policies.
- Scheduled pre-operative appointments with patients, obtained consent forms and collected necessary insurance information.
- Organized patient charts for surgical procedures, and ensured the accuracy of all documentation in order for insurance to approve each case.
Floor Associate
True Value Hardware Store
Bridgton
09.2016 - 06.2021
- Organized merchandise displays to enhance the customer shopping experience and ease of finding products.
- Operated a point-of-sale system for transaction processing and cash handling.
- Trained new associates on store policies, procedures, and best practices.
- Assisted customers with locating merchandise in the store.
- Sales of outdoor recreational pieces and power equipment.
Education
High School Diploma -
Lake Region High School
Naples06-2016
Skills
- Referral processing
- Documentation accuracy
- Attention to detail
- Time management
- Notetaking and documentation
- Administrative support
- Queue management
- Multi-line phone system, incoming and outgoing
References
References available upon request.
Timeline
Referral Specialist
MaineHealth - Maine Medical Center
09.2024 - Current
Surgical Coordinator
MaineHealth - Maine Medical Center
10.2022 - 04.2024
Floor Associate
True Value Hardware Store
09.2016 - 06.2021
High School Diploma -
Lake Region High School