Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmine Jackson

Ocala,FL

Summary

Dynamic Telemetry Monitor Technician with a strong commitment to professionalism and ethics at HCA Healthcare Inc. Proven ability to enhance patient monitoring techniques and improve workflow efficiency. Recognized for training new staff and demonstrating emergency response readiness, ensuring high-quality care and safety in critical situations.

Overview

16
16
years of professional experience

Work History

Telemetry Monitor Technician

HCA Healthcare Inc.
05.2024 - Current
  • Assisted in training new telemetry monitor technicians, sharing expertise and knowledge to help develop competent and confident staff members.
  • Improved workflow efficiency by maintaining up-to-date documentation on monitored patients, including rhythm strips and vital signs.
  • Maintained strict adherence to hospital policies and procedures related to confidentiality, infection control, and safety protocols during daily activities.
  • Demonstrated strong attention to detail when analyzing cardiac patterns for subtle yet significant changes that could indicate potential complications or emergencies.

Crew Leader

Walmart
07.2022 - 11.2023
  • Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
  • Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.

General Manager

Zaxbys
02.2017 - 10.2021
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Sales Supervisor

Steven Madden
03.2015 - 09.2016
  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.

Server

Applebee's Neighborhood Grill & Bar
04.2012 - 02.2013
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Order Processing Specialist

Papa John's Pizza
06.2009 - 12.2010
  • Assisted customers with product and service selections.
  • Processed cash payments and credit and debit card transactions.
  • Communicated with customers to address order inquiries, changes and cancellations.

Education

High School Diploma -

Corner Stone Christian School
Townsend, GA
08-2023

Skills

  • Professionalism and ethics
  • Continuous learning attitude
  • Patient monitoring techniques
  • Emergency response readiness

Timeline

Telemetry Monitor Technician

HCA Healthcare Inc.
05.2024 - Current

Crew Leader

Walmart
07.2022 - 11.2023

General Manager

Zaxbys
02.2017 - 10.2021

Sales Supervisor

Steven Madden
03.2015 - 09.2016

Server

Applebee's Neighborhood Grill & Bar
04.2012 - 02.2013

Order Processing Specialist

Papa John's Pizza
06.2009 - 12.2010

High School Diploma -

Corner Stone Christian School

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