Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmine James

Little Rock ,AR

Summary

Dynamic professional with a proven track record in healthcare and customer service environments, notably at Doctors of Internal Medicine. Excelled in patient care, account management, and fostering teamwork. Skilled in problem-solving and maintaining a positive attitude, significantly enhancing patient and resident experiences. Demonstrated ability to adapt and thrive in fast-paced settings, ensuring high-quality outcomes.

Overview

2
2
years of professional experience

Work History

Spar

Travel Merchandiser
01.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Medical Front Office Receptionist

Doctors of Internal Medicine
06.2024 - Current
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Maintained a clean and welcoming reception area to ensure a positive first impression for all visitors to the medical facility.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained current and accurate medical records for patients.

Resident Care Assistant

AMN Healthcare
08.2024 - 12.2024
  • Delivered exceptional care to residents with diverse needs, ranging from dementia and Alzheimer''s patients to those requiring physical rehabilitation support.
  • Increased resident independence by aiding with mobility exercises and daily activities.
  • Provided emotional support for residents during difficult transitions or personal challenges, enhancing overall mental wellbeing.
  • Maintained a clean, organized living space for each resident, fostering a comfortable and welcoming atmosphere.

Resident Care Assistant

Pinnacle Place Memorial
11.2023 - 03.2024
  • Delivered exceptional care to residents with diverse needs, ranging from dementia and Alzheimer''s patients to those requiring physical rehabilitation support.
  • Increased resident independence by aiding with mobility exercises and daily activities.
  • Provided emotional support for residents during difficult transitions or personal challenges, enhancing overall mental wellbeing.
  • Maintained a clean, organized living space for each resident, fostering a comfortable and welcoming atmosphere.
  • Trained new Resident Care Assistants in best practices and facility protocols, promoting teamwork and continuity of care across staff members.

Patient Account Representative

Texas Home Medical
10.2022 - 12.2023

Managing patient accounts

Front desk check in

Collections & payments

Answering phone calls

  • Assisted colleagues during peak periods or absences, showcasing teamwork skills while maintaining personal workload demands efficiently.

Education

Diploma -

Bryant High School
Bryant, AR
06.2022

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Timeline

Spar

Travel Merchandiser
01.2025 - Current

Resident Care Assistant

AMN Healthcare
08.2024 - 12.2024

Medical Front Office Receptionist

Doctors of Internal Medicine
06.2024 - Current

Resident Care Assistant

Pinnacle Place Memorial
11.2023 - 03.2024

Patient Account Representative

Texas Home Medical
10.2022 - 12.2023

Diploma -

Bryant High School
Jasmine James