Jasmine Jefferson
Fords,NJ
Summary
Experienced professional with a proven track record in customer service, time management, and trend analysis. Excels in managing dynamic business environments through strategic organization, prioritization, and decisive leadership. Skilled in building strong relationships with key stakeholders and adept at resolving critical issues to ensure client satisfaction.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Health Navigator
Choose Healthy Life
04.2020 - Current
- Provided crisis intervention and individualized support to clients while advocating for access to additional resources
- Monitored and evaluated client progress to ensure compliance with treatment and care plans
- Conducted direct assessments and collaborated with medical professionals to assess client needs
- Facilitated referrals to community resources to assist in the recovery from mental or physical illnesses
- Demonstrated proactive initiative and sound judgment in problem-solving scenarios
Cashier
Stein Mart
03.2019 - 03.2020
- Delivered exceptional customer service by responding to product inquiries with current sales and store promotions
- Suggested, selected, and facilitated the acquisition of out-of-stock items in accordance with customer preferences
- Reconciled cash, credit cards, and checks daily by balancing cash register
- Conducted detailed product inventories by accurately counting inventory and overseeing security measures
- Maintained store appearance by organizing and restocking displays and merchandise racks
Key Holder
Sunglass Hut
08.2014 - 07.2016
- Assumed store management responsibilities as needed, effectively supervising daily operations and ensuring consistency in leadership
- Oversaw store opening and closing procedures meticulously, adhering closely to established protocols
- Conducted accurate cash drawer counts and maintained balance, while also activating the alarm system during opening and closing shifts
- Implemented strategic organization techniques in the stock room, ensuring precise labeling, logical placement, and orderly inventory organization
- Demonstrated extensive product knowledge and provided personalized recommendations to meet customers’ needs
Touring Musician
Berklee College of Music
08.2014 - 09.2015
- Showcased musical talents through captivating performances in a wide range of venues, from intimate settings to large arenas
- Collaborated seamlessly with skilled musicians and vocalists to create memorable musical experiences at diverse events
- Demonstrated reliability and professionalism by attending performances and appointments punctually
- Enhanced skills and expanded musical repertoire by actively engaging with esteemed mentors and incorporating new techniques
- Delivered outstanding live performances as a soloist or ensemble member at various locations, consistently impressing audiences.
Manager
Teavana
05.2011 - 08.2013
- Managed daily business operations by efficiently scheduling tasks and delegating assignments
- Supervised and directed teams, setting clear objectives and implementing performance-driven policies
- Conducted end-of-shift cash reconciliation and completed daily bank deposits
- Coordinated employee schedules to ensure optimal performance and shift coverage
- Oversaw all aspects of employee recruitment, onboarding, and training on store procedures
Cashier
Fairleigh Dickinson University Bookstore
06.2011 - 05.2013
- Ensured cleanliness, organization, and ample stock in checkout areas by regularly attending to displays
- Balanced cash drawer at the start and end of shifts, promptly investigating and resolving any discrepancies
- Responded to customer inquiries and complaints in a professional manner
- Offered product or service information to customers
- Counted and secured cash to uphold precise register totals
Assistant to Executive Administration Assistant
JNet Communications LLC
05.2009 - 06.2011
- Managed and responded to telephone and email inquiries on behalf of executives
- Cultivated positive public relations with customers, vendors, and industry partners
- Compiled data and conducted research to prepare executive reports
- Streamlined executive’s schedule by acting as gatekeeper and reviewing information in advance
- Demonstrated discretion, confidentiality, and good judgment in handling c-level matters
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Education
Bachelor of Science - Public Administration
Kean University
Union, NJ05.2026
Songwriting
Berklee College of Music
Boston, MACommunications
Fairleigh Dickinson University
Madison, NJCommunications
Muhlenberg
Boston, MADiploma -
Gill St. Bernard’s School
Union, NJ05.2008
Skills
- Spanish
- English
- Cash handling
- Team collaboration
- Customer service
- Customer assistance
- Work ethic and integrity
- Data entry
- Data entry expertise
- Deadline oriented
- Numeric data entry
Certification
- 02/2021
- COVID-19 Contact Tracing
- John’s Hopkins University
- COVID-19 Contact tracing certificates are issued upon the completion of the course which is an online non-credit course authorized by John’s Hopkins University and offered through Coursera. Students learn about how contact tracing is done, including how to build rapport with cases, identify their contacts, and support both cases and their contacts to stop transmission in their communities. The course will also cover several important ethical considerations around contact tracing, isolation, and quarantine. Finally, the course will identify some of the most common barriers to contact tracing efforts—along with strategies to overcome them.
Accomplishments
The Rev. Dr. Calvin O. Butts III
202
4 Innovation Award. In recognition of
outstanding dedication and commitment to serving your community, and leadership in public health.
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Health Navigator
Choose Healthy Life
04.2020 - Current
Cashier
Stein Mart
03.2019 - 03.2020
Key Holder
Sunglass Hut
08.2014 - 07.2016
Touring Musician
Berklee College of Music
08.2014 - 09.2015
Cashier
Fairleigh Dickinson University Bookstore
06.2011 - 05.2013
Manager
Teavana
05.2011 - 08.2013
Assistant to Executive Administration Assistant
JNet Communications LLC
05.2009 - 06.2011
Bachelor of Science - Public Administration
Kean University
Songwriting
Berklee College of Music
Communications
Fairleigh Dickinson University
Communications
Muhlenberg
Diploma -
Gill St. Bernard’s School
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