Jasmine Johnson
Hempstead,NY
Summary
In customer service/retail with 5 years of experience solving customer issues and increasing overall customer loyalty. Familiarity with support software to monitor the severity and propagation of customer issues, cooperated with other staff members to ensure that the whole customer service cycle was addressed regularly. Responsible home health aide & DSP with excellent communication skills demonstrated by over 8 years of experience in healthcare. Proficient in providing exceptional in-home support to patients with a wide range of disabilities, illness, or other challenges.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Home Health Aide
All Metro Health Care
Customer Service
Toys 'R' Us
Customer Service
Macy's
Home Health Aide
BETTER HOME HEALTH CARE
10.2018 - Current
Service BDC Representative
Mercedes-Benz Group
07.2023 - 09.2024
Patient Care Assistant
10.2020 - 09.2023
DSP (Direct Support Professional)
CP Nassau
05.2021 - 07.2023
Education
High School Diploma -
Harrisburg High School
Harrisburg, PA06.2017
Skills
- Customer Service (3 years)
- Home Health Aide (7 years)
- Autism Experience
- Caregiving
- Developmental Disabilities Experience
- Senior Care
- Vital Signs
- Computer skills (6 years)
- Typing (5 years)
- Serving (2 years)
- Dementia Care
- Alzheimer's Care
- Patient Care
- Organizational skills
- Time management
- Office experience
- Insurance verification
- Clerical experience
- English
- Front desk
- Administrative experience
- Phone etiquette
- HIPAA
- Epic
- Computer literacy
- Medical scheduling
- Patient service
- Multi-line phone systems
- Filing
Certification
- CPR Certification
- HHA
Personal Information
Authorized To Work: US
Timeline
Service BDC Representative
Mercedes-Benz Group
07.2023 - 09.2024
DSP (Direct Support Professional)
CP Nassau
05.2021 - 07.2023
Patient Care Assistant
10.2020 - 09.2023
Home Health Aide
BETTER HOME HEALTH CARE
10.2018 - Current
High School Diploma -
Harrisburg High School
Home Health Aide
All Metro Health Care
Customer Service
Toys 'R' Us
Customer Service
Macy's
Similar Profiles
Esther HussainEsther Hussain
Caregiver at All Metro Health CareCaregiver at All Metro Health Care
SARAH NUAMAHSARAH NUAMAH
Home Health Aide at All Metro Health CareHome Health Aide at All Metro Health Care
Jalesa GiglioJalesa Giglio
PCA Personal Care Assistant at All Metro Health CarePCA Personal Care Assistant at All Metro Health Care
Katherine FloresKatherine Flores
Associate Banker at JPMorgan Chase & Co.Associate Banker at JPMorgan Chase & Co.
Carlos CoreasCarlos Coreas
Waiter at Pupuseria CarmelinaWaiter at Pupuseria Carmelina