James Boyd
Delmar,DE
Summary
Adept at enhancing customer satisfaction and workplace safety, my tenure at Domonique Staten showcased my ability to streamline processes and implement effective solutions. With skills in computer usage and attention to detail, I successfully tackled complex repairs and maintenance, significantly improving operational efficiency and client relations. Highly adaptable team leader with excellent background of quick and effective performance. Safely lifts 75 pounds+. Highly experienced in performing quality inspections and machinery operations.
Overview
9
9
years of professional experience
Work History
Mantience Associate
Domonique Staten
02.2020 - 08.2024
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Built and repaired decks, fences and sheds to improve overall appearance of homes.
- Removed and repaired carpet and wood flooring.
- Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
- Installed cabinets and shelving units in homes and offices to provide additional space and organization.
- Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.
- Collaborated with other handymen to complete larger projects efficiently while ensuring high-quality results for the clients.
Grounds Keeper
MJB Landscaping LLC
05.2015 - 09.2019
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
- Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
- Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
Education
GED -
Hagerstown Community College
Hagerstown, MD05-1999
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Cash Handling
- Workplace Safety
HVAC 1-HVAC 3
Received certifications for HVAC 1-3, but was unable to finish the program, because I did not complete HVAC 2 course.
Timeline
Mantience Associate
Domonique Staten
02.2020 - 08.2024
Grounds Keeper
MJB Landscaping LLC
05.2015 - 09.2019
GED -
Hagerstown Community College
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