Ricardo Romo
Merced,CA
Summary
Customer-oriented supervisor with several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Dedicated Supervisor possessing skilled in addressing and resolving conflicts to maintain team performance. Background includes strong history in related work.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Mantience Supervisor
Winn Residential
Merced
09.2019 - Current
- Directed and supervised a team of 2 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Do monthly reports on properties.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Plumbing services.
- Trained employees on job duties and performance expectations.
- Negotiated with vendors and suppliers to secure advantageous terms and pricing.
- Maintained positive working relationship with fellow staff and management.
Plumber
RC Plumbing
Stockton, CA
02.2013 - 09.2019
- Replaced worn or damaged plumbing fixtures such as sinks, toilets, tubs, showers, and garbage disposals.
- Cut openings in walls or floors to accommodate pipes and fittings.
- Repaired broken or blocked sewer lines with the use of video cameras.
- Connected gas lines to stoves, dryers, hot water heaters, furnaces.
- Visited customer sites to assess their needs and provide estimates for repair jobs.
- Located and repaired leaks in water supply lines.
- Followed relevant codes, regulations, and safety techniques.
- Maintained tools and equipment to keep supplies in excellent working condition.
Construction Worker
Innovation Incubator
Salida, CA
01.2005 - 01.2013
- Remodeled buildings.
- Metal framing.
- Provided assistance to supervisors when needed completing additional duties as assigned.
- Patching drywalls.
- Coordinated with other workers onsite to ensure efficient completion of tasks.
- Repaired damaged structures with appropriate materials including wood and metal components.
Education
Livingston High School
Livingston, CA06-1991
Skills
- Communication skills
- Problem solving abilities
- Teamwork
- Customer service
- Leadership
- Critical thinking
- Time management
- Reliable
- Motivated
- Hard working
- Responsible
Languages
English
Professional
Spanish
Native/ Bilingual
Certification
- Hvac Troubleshooting Basics
- Fair housing for Maintenance Technicians
Accomplishments
- Maintenance of the year 2022
- Maintenance of the year 2023
References
References available upon request.
Timeline
Mantience Supervisor
Winn Residential
09.2019 - Current
Plumber
RC Plumbing
02.2013 - 09.2019
Construction Worker
Innovation Incubator
01.2005 - 01.2013
- Hvac Troubleshooting Basics
- Fair housing for Maintenance Technicians
Livingston High School
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