Jasmine Keels

• At Rachel Duke’s office, I greet the patients, as well as check them into their appointment
• I manage customers' concerns and inventory
• I also run her online Shopify website.
• Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment and shopping activities.
• Used internal software to process reservations, check-ins and check-outs.
• Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
• Answered customer telephone calls promptly and appropriately handled needs.

Take patient histories, chief complaint and update medication/allergy sheet in the EMR
• Assist the physician with documentation of the patient visit in the EMR.
• Assist physician in-office surgical procedures.
• Record/maintain laboratory data in patient charts
• Notify patients with lab results when appropriate.
• Perform sterile dressing applications, suture removal, wound care, blood pressure, other appropriate procedures.
• Give certain medications, injections under physician supervision.
• Instruct patients regarding preparation for tests. Create lab forms in the EMR. Schedule appointments with other specialists.
• Promptly call back patient messages and prescription refills daily.
• Collect specimens and perform certain in-house lab tests.
• Monitor the quality of surgical and diagnostic equipment. Notify the supervisor if there is a need for replacement/repair.
• Maintain general appearance and cleanliness of exam rooms.
• Prepare/drape patients for examination.
• Prepare/replenish supplies. Maintain inventory and reports to office supervisor concerning needed supplies.
• Receive and organize the handling of medication samples.
• Dispose of contaminated, disposable items in appropriate biohazard containers.
• Complies with office policies pertaining to OSHA, CLIA and HIPAA Federal standards.
• Perform other tasks as requested by coordinator, practice manager or physician.
• Report to work on a regular and timely basis and complete the scheduled workday on a consistent basis.
• Ability to work additional hours and/or overtime depending on patient needs.

• Greeted guests
• Received and processed payments
• Scheduled new and follow-up appointments
• Processed referral authorizations
• As well as answer the telephone with a friendly tone and appropriate greeting, transfer calls, take messages, and follow up with appropriate action.
• Ran form copies, faxed information and made phone calls to patients, other providers and insurance companies.
• Scheduled appointments, sent reminders and updated master calendar.
• Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
• Provided forms to fill out or update and added latest information computer system.
• Greeted, registered and checked in patients.
• Directed phone inquiries, answered customer questions and scheduled appointments.

• My role at Tjmaxx is to process clothes, greet customers, do hourly cleaning, give the benefits of the TJX Rewards Credit Card, and complete customer transactions.
• Received and processed stock into inventory management system.
• Carried out day-to-day duties accurately and efficiently.
• Collaborated with team members to achieve target results.

• Continuing education in Health Services
• Relevant coursework: principles of health care administration, health care marketing, health care human resources, and legal and ethical environment in health care

• Professional Development: Nursing
• 3.2 GPA

• Dean's List Fall Semester 2020

• Professional Development: Anatomy and Physiology
• Relevant Coursework: Medical Terminology & Patient Care
• Relevant Coursework: Phlebotomy & Office Administration

Advanced Diploma

• Honor Roll for every semester from 2016 to 2020
• Ranked in Top [Number]% of class
• [Number] GPA
• Extracurricular Activities: FBLA
• Extracurricular Activities: Science Club
• Extracurricular Activities: Key Club