Jasmine Kemper
Atlanta,GA
Summary
Highly motivated professional, dedicated to delivering exceptional customer service, and creating memorable experiences that consistently exceed customer expectations.
Overview
6
6
years of professional experience
Work History
Receptionist
Kskin Express Facial
Sandy Springs, GA
12.2024 - Current
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
Esthetician
Clean your dirty face
Alpharetta, GA
08.2022 - Current
- Delivered personalized skincare consultations to assess client needs and recommend treatments.
- Educated clients on proper skincare routines and product usage for optimal results.
- Performed a variety of esthetic services, including facials, waxing, and chemical peels.
- Trained junior staff on best practices for client care and service delivery protocols.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
Waitress
Magic City
Atlanta, GA
02.2020 - 12.2020
- Delivered exceptional customer service in fast-paced environment.
- Managed multiple tables efficiently while ensuring guest satisfaction.
- Handled payments, prepared bills, and processed payments (cash, card).
- Maintained cleanliness, reset tables, followed hygiene and safety standards.
- Implemented upselling techniques, increasing average check size consistently.
Education
Elaine Sterling Institute
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Merritt College
CPR & FIRST AID - undefined
Skills
- Customer-focused
- Fantastic memory and excellent listening skills
- Dedicated, also dependable
- Graceful, careful, extremely sanitary
- Time management
Timeline
Receptionist
Kskin Express Facial
12.2024 - Current
Esthetician
Clean your dirty face
08.2022 - Current
Waitress
Magic City
02.2020 - 12.2020
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Merritt College
CPR & FIRST AID - undefined
Elaine Sterling Institute