Jasmine King
Customer service expert
Mobile,AL
Summary
Results-oriented professional with a strong background in kitchen operations and retail supervision. Skilled in staff training, inventory management, and decision-making, leading to improved efficiency and reduced waste. Eager to contribute to a high-performing team.
Dedicated leader with experience in customer service and team development. Known for training and mentoring staff, enhancing operational effectiveness, and fostering a collaborative environment that prioritizes customer satisfaction.
Overview
13
13
years of professional experience
1
1
Language
Work History
Cook Shift Leader
Big Bad Breakfast
10.2023 - 11.2026
- Supervised daily kitchen operations, ensuring adherence to safety and quality standards.
- Trained new staff on food preparation techniques and operational procedures.
- Coordinated inventory management, reducing waste through efficient stock utilization.
- Developed and implemented improved workflow processes for increased kitchen efficiency.
- Collaborated with management to maintain high customer satisfaction through quality control measures.
Retail Supervisor
Compass Group
09.2018 - 02.2022
- Supervised daily store operations to ensure efficient workflow and customer satisfaction.
- Trained and mentored new staff on company policies and operational procedures.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Collaborated with team members to enhance customer service strategies and engagement.
- Developed staff schedules to optimize coverage during peak business hours effectively.
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Analyzed sales data to identify trends and improve product placement strategies.
Cook Shift Leader
Waffle House
05.2014 - 10.2017
- Monitored food production schedules to meet peak service demands effectively.
- Led team meetings to discuss menu changes, scheduling, and performance feedback.
- Ensured compliance with health regulations by conducting regular kitchen inspections.
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
- Placed orders to restock items before supplies ran out.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
- Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
Education
High School Diploma -
Murphy High Scool
Mobile, AL05.2009
Skills
- Customer service
- Team leadership
- Cooking techniques
- Kitchen organization
- Food storage
- Food preparation
- Meal preparation
- Knife skills
- Kitchen management
- Food presentation
- Time management
- Decision-making
- Verbal and written communication
- Staff management
- Relationship building
- Strategic planning
- Cross-functional teamwork
- Operations management
- Shift scheduling
- Sales techniques
- Schedule preparation
- Sales management
Languages
English
Native or Bilingual
Timeline
Cook Shift Leader
Big Bad Breakfast
10.2023 - 11.2026
Retail Supervisor
Compass Group
09.2018 - 02.2022
Cook Shift Leader
Waffle House
05.2014 - 10.2017
High School Diploma -
Murphy High Scool