Jasmine Knight
Syracuse,NY
Summary
Compassionate Social Worker with extensive knowledge of counseling principles and practices. Adept at creating individualized treatment plans and leading group therapy sessions. Committed to creating safe, supportive environment for all participants.
Overview
13
13
years of professional experience
Work History
Counselor
Helio Health
08.2022 - 06.2023
- Maintain a case load of patients seeking treatment from the effects of substance use and/or mental health disorders.
- Perform essential counseling responsibilities including screening, intake and orientation, assessment, evaluation and intervention, treatment planning, referrals, crisis intervention, counseling, patient education, case management, reporting and record keeping.
- Participate in program, administrative and clinical committees as assigned.
- Relate effectively with staff, clients, and community while upholding confidentiality requirements.
Care Manager
Prime Care Coordination
10.2018 - 07.2022
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Responded to emergency situations and provided support to promote client safety and wellbeing.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
- Communicated with healthcare providers to facilitate continuity of care.
Mental Health Therapy Aide
Hutchings Psychiatric Center
02.2018 - 10.2018
- Documented client progress in confidential files.
- Performed client assessments and developed treatment plans.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Observed and monitored client behavior and responses to treatment.
Customer Service Associate
Lowes Home Improvement
06.2016 - 02.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Intern
ACR Health
01.2016 - 06.2016
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with customers by phone, email, or in-person to provide information.
Cashier
Target
11.2015 - 03.2016
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Direct Care Staff
Children's Home of Jefferson County
08.2013 - 09.2015
- Documented client progress and services performed, reporting changes in client condition to manager or supervisor.
- Administered medication as directed by physician.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored and assisted residents through individual service plans.
Cashier
Big M Grocery
01.2012 - 12.2013
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
Housekeeper
Inn at Bonnie Castle
01.2013 - 09.2013
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Disposed of trash and recyclables each day to avoid waste buildup.
Resident Aide
Jefferson Rehabilitation Center
08.2010 - 11.2012
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Education
Master of Science - Social Work
Keuka College
Keuka Park, NY05.2023
Bachelor of Science - Social Work
Keuka College
Keuka Park, NY06.2016
Associate of Arts - Liberal Arts- Humanities and Social Services
Jefferson Community College
Watertown, NY05.2012
Skills
- Superior Communication Skills
- Clinical Documentation Mastery
- Biopsychosocial Assessments
- Social Work
- Individual and Group Counseling
Timeline
Counselor
Helio Health
08.2022 - 06.2023
Care Manager
Prime Care Coordination
10.2018 - 07.2022
Mental Health Therapy Aide
Hutchings Psychiatric Center
02.2018 - 10.2018
Customer Service Associate
Lowes Home Improvement
06.2016 - 02.2018
Intern
ACR Health
01.2016 - 06.2016
Cashier
Target
11.2015 - 03.2016
Direct Care Staff
Children's Home of Jefferson County
08.2013 - 09.2015
Housekeeper
Inn at Bonnie Castle
01.2013 - 09.2013
Cashier
Big M Grocery
01.2012 - 12.2013
Resident Aide
Jefferson Rehabilitation Center
08.2010 - 11.2012
Master of Science - Social Work
Keuka College
Bachelor of Science - Social Work
Keuka College
Associate of Arts - Liberal Arts- Humanities and Social Services
Jefferson Community College
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