Jasmine Kolagbodi
Fort Wayne,IN
Summary
Banking professional with extensive experience at Wells Fargo, specializing in cash handling and customer service. Demonstrated success in transaction processing and staff training, leading to enhanced operational efficiency. Recognized for problem-solving abilities and creating a positive environment, resulting in increased customer satisfaction. Detail-oriented Teller with strong communication skills and a solid foundation in accounting and finance concepts.
Overview
2019
2019
years of professional experience
Work History
Teller/Lead Vault Teller
Wells Fargo
Fort Wayne, IN
09.2013 - 12.2018
- Processed customer transactions accurately and efficiently every day.
- Managed cash drawer and balanced funds at the end of each shift.
- Assisted customers with account inquiries and banking services effectively.
- Promoted bank products to enhance customer engagement and satisfaction.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Balanced cash drawers on a daily basis.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Followed up on requests from customers in a timely manner.
Shift Manager
Burger King
Fort Wayne, IN
10.2009 - 09.2013
- Supervised daily restaurant operations to ensure efficient service delivery.
- Trained and mentored staff on food safety and customer service protocols.
- Managed inventory levels to maintain stock availability and reduce waste.
- Ensured compliance with health regulations and safety standards during shifts.
- Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
Cashier
Burger King
Fort Wayne, IN
08.2006 - 09.2013
- Process customer orders with accuracy and efficiency
- Manage cash register operations and handle payments
- Assist in training new team members on procedures
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
Assistant Branch Manager
Flagstar Bank, FSB
Fort Wayne, IN
- Assisted in daily branch operations and customer service management.
- Supported staff training and development initiatives for new employees.
- Oversaw scheduling and staffing needs for optimal branch coverage.
- Maintained branch records and documentation in compliance with regulations.
- Provided bank leadership in absence of branch manager.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Built financial models to allocate resources, forecast cash and investment needs and make capital budgeting decisions.
Education
High School Diploma -
Snider High School
Fort Wayne, IN06-2008
Skills
- Cash handling
- Customer service
- Transaction processing
- Financial documentation
- Banking regulations
- Team training
- Staff scheduling
- Problem resolution
- Cheerful
- Friendly
Timeline
Teller/Lead Vault Teller
Wells Fargo
09.2013 - 12.2018
Shift Manager
Burger King
10.2009 - 09.2013
Cashier
Burger King
08.2006 - 09.2013
Assistant Branch Manager
Flagstar Bank, FSB
High School Diploma -
Snider High School
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