Jasmine Lawson
South Bend,IN
Summary
Punctual and honest with solid background in fast paced environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
2
2
years of professional experience
Work History
Cashier
Home Depot
10.2023 - Current
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Upsold additional products and services to customers, increasing revenue.
Receptionist
Saint Joseph Health System
10.2021 - 12.2022
- Check patients in/out of the office
- Schedule follow up appointments
- Answering the phone and/or make outgoing calls
- Managed multiple tasks and met time-sensitive deadlines.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Corresponded with clients through email, telephone, or postal mail.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
No Degree - Medical Assisting
Ross Medical Education Center
Granger, IN04.2024
High School Diploma -
Washington High School
South Bend, IN05.2019
Skills
- Returns Processing
- Customer Assistance
- Product Recommendations
- Cash Register Operation
- ID Verification
- Drawer Balancing
- Customer Service
- Payment Collection
- Product Restocking
- Cash Handling
- Payment Processing
- POS Systems
- Time Management Skills
- Cleaning and Sanitizing
- Purchase Assistance
- Records Maintenance
- Reports and Documents
Timeline
Cashier
Home Depot
10.2023 - Current
Receptionist
Saint Joseph Health System
10.2021 - 12.2022
No Degree - Medical Assisting
Ross Medical Education Center
High School Diploma -
Washington High School
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