Jasmine Lee
Lithonia,GA
Summary
Articulate Business Professional driven to succeed. Strategic planning and client relationship management expert. Delivers excellent client relations skills. Applies creative edge while completing tasks. Versed in communication and analytical problem solving. Desires a challenging role in Administration.
Overview
18
18
years of professional experience
Work History
Relationship Banker
SunTrust Bank now Truist Bank
12.2014 - 03.2023
- Performs general clerical duties but not limited to: photocopying, faxing, mail distribution and chronological filing
- Prepares meetings and assist with development of PowerPoint presentations
- Responsible for keeping inventory of all office supplies and placing orders for replenishment as needed
- Creates and modifies various documents using Microsoft office
- Maintains Outlook calendar(s) in current and accurate status
- Assists clients with account maintenance while providing industry leading service and client confidentiality
- Evaluates needs of potential clients, offering appropriate financial products and services
- Generates new business to assist in meeting established goal requirements
- Performs transactions such as deposits, cashing checks, loan and other teller duties within proper operating limits
Teller III
SunTrust Bank
08.2011 - 12.2014
- Completed account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks, and traveler's checks
- Presented Client resolutions in person or via telephone
- Referred additional banking services
- Top Teller in 2012 -Awarded Kindle Fire for top performance
Teller I
05.2008 - 10.2010
- Achieved top recognition from Area Manager for a high degree of accurate balancing
- In addition to teller duties and requirements, efficiently balanced the cash dispenser, handled cash shipments in and out
- Accountable for consignments, ordered supplies
- Demonstrated excellent customer relation skills resulting in outstanding service survey scores
- Demonstrated effective oral and written communication skills, and strong product and job knowledge
Teller & Customer Service
Washington Mutual Bank
08.2006 - 05.2008
- Assisted with opening & closing the branch
- Greeted clients, answered incoming calls
- Accepted deposits, processed payments, handled withdrawals and generated referrals
Assistant Dance Instructor Summer
Susan's Dance Studio
05.2005 - 08.2005
- Served as a cashier, received payments, answered telephone, and other clerical duties
- Assisted lead dance instructor during dance camp
- Chaperoned on field trips
Education
Bachelors of Business Administration - Business
Georgia Gwinnett College
Associates of Business Admin. Degree -
Gwinnett Technical College
05.2022
High School Diploma -
Tucker High School
Tucker, GA01.2007
Skills
- Client-focused
- Positive attitude
- Computer proficiency
- Organization
- Strong Work Ethic
- Strong Analytical abilities
- Excellent interpersonal and communication skills
- Dependability
Affiliations
Alpha Kappa Alpha Sorority Inc. 2024
National Honor Society Collegiate Member 2022
Phi Theta Kappa Honors 2021
References
Available upon request
Timeline
Relationship Banker
SunTrust Bank now Truist Bank
12.2014 - 03.2023
Teller III
SunTrust Bank
08.2011 - 12.2014
Teller I
05.2008 - 10.2010
Teller & Customer Service
Washington Mutual Bank
08.2006 - 05.2008
Assistant Dance Instructor Summer
Susan's Dance Studio
05.2005 - 08.2005
Associates of Business Admin. Degree -
Gwinnett Technical College
High School Diploma -
Tucker High School
Bachelors of Business Administration - Business
Georgia Gwinnett College
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