Efficient of v managing day-to-day operations of facilities to provide high-quality care. Encourages staff to develop close relationships with customers and community members. Develops performance review frameworks to identify promotion opportunities. Guides staff towards reaching full potential. Detail-oriented Services. P00assionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration.
Overview
13
13
years of professional experience
Work History
Clinical Operations, N Academy Blvd
Colorado Springs, CO
Duty, Responsible for overseeing all of the day-to-day activities for the medical portion of the clinic
Provided administrative and technical support
Collected, compiled, and tracked statistical information data to improve the function of the clinic
As clinic designated liaison to staff and healthcare professional in other medical facilities, oversaw the transfer of information and documentation
Oversaw the operations of customer service, sales, and the billing department
Also, delegated the work tasks of employees to ensure health care guidelines and protocols were properly completed without incident and in a timely manner
Assisted administrative staff by greeting patients, checking patients in for appointments, and directing patients to designated screening rooms
Coordinate with a variety of professional such as engineers, project managers, technicians, accounting representatives, to identify ways to improved and enhance the functionality of the clinic.
Hours Per Week: 40
Human Resources Specialist
San Antonio, TX
10.2023 - 03.2024
Performs a variety of highly structured, entry-level human resources work designed to develop broader and more in-depth knowledge and skill to perform higher level assignments.
Performs a variety of routine work assignments selected by the supervisor or experienced employee who serves as training monitor.
Observes and assists an experienced employee by performing routine tasks, such as reviewing basic qualifications requirements; analyzing position data; preparing job descriptions; reviewing and applying procedures pertaining to employee relations.
TAF Specialist
Valiant
Ft Irwin, CA
01.2022 - 10.2023
Provide constructive feedback and analysis on the adequacy and soundness of tactical command and control, maneuver, logistics, aviation and or intelligence
Maintained Government property, facilities and systems
As a TAF Specialist in the Aviation TAFF of building 990 tracking any and every piece of aircraft on Fort Irwin
Using the IS systems, CPOF and LT2 systems to maintain the Aviation fighting force
Monitored training effectiveness through observation and metrics analysis.
Worked with subject matter experts to validate relevancy of content.
Documenting any and all discrepancies, engagements, takeoff and landing times or anything else dealing with aircrafts.
Prepared hard copy training materials, module summaries, videos and presentations.
Created tests, exercises and role-plays for courses to verify competency.
Operation Specialist
U.S. Army
Aurora, CO
06.2015 - 01.2019
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Delivered positive customer experiences by implementing effective quality assurance practices.
Developed initiatives for process improvement and reviewed and assessed ongoing operations.
Produced SOPs to document workplace procedures and optimize productivity through standardization.
Conducted employee observations and documented findings.
Collaborated with team leaders on quality audits.
Enforced federal, state, local and company rules for safety and operations.
Responded to information requests from superiors, providing specific documentation.
Anticipated and tracked operational and tactical risks to provide strategic solutions.
Completed various reports and analyzed each report to decide where improvements could be made.
Intern
Peak Vista Community Health Center
Colorado Springs, CO
02.2018 - 06.2018
Child Development Assistant
Child Development Center
Peterson, CO
04.2017 - 11.2017
As a child development assistant, provided support by assisting with the preparation and delivery of instructional activities, observing developmental indicators, redirecting behavior, and addressing health and safety of the children
Assisted the teacher in the supervision and implementation of developmental instructional activities by redirecting children to different learning activities when they are causing a distraction and are not able to focus on the current learning activity
Monitored students to ensure safety during playtime by organizing various indoor/outdoor activities that encouraged sharing and safe interaction with other students
Assisted in monitoring, evaluating, and assessing the progress and developmental levels of children through observation and basic documentation.
Operation Specialist
UNITED STATES ARMY
FORT LEWIS, Ft Lewis, WA
05.2011 - 01.2015
Duty Title:, Supervised, motivated, mentored and lead by example, using experience backed judgment, strong work ethic, and irreproachable integrity, derived from my 4yrs as a Aviation Operation Specialist in I-229 ARB
Developed and implemented a supply inventory program for the pilot's equipment, which tracked our use of production and office materials
This provided us detailed reports of our available inventory at all times
Allowing us to keep equipment stocked for pilots to fly
As an Aviation Operation Specialist, I analyze develop and managed pilot records and projects related to the successful deployment of their flight
My duties included ensuring we provided an inclusive work environment and safe equipment
We made sure that it was free from discrimination and ensuring we met all federal and state regulations
Posted and interpreted weather reports and decoded sequence reports.
Hours Per Week: 60
Education
Master's Health Informatics Administration - undefined
University of Maryland
College Park, MD
Bachelor of Science - Healthcare Management
Colorado Technical University
Colorado Springs, CO
Master of Science - Leadership
Grand Canyon University
Phoenix, Arizona
Skills
Experience in Leadership
Data Management
Data Analysis
Verbal and Written Communication
Employee Supervision
Time Management
Process Implementation
Interdepartmental Functions Coordination
Operational Records Maintenance
Information Systems Development
Complying With Regulatory Guidelines
Resource Management
Office Procedures
Medical Terminology Mastery
Patient Records Administration
Staff Development
Data Filing and Maintenance
Timeline
Human Resources Specialist
10.2023 - 03.2024
TAF Specialist
Valiant
01.2022 - 10.2023
Intern
Peak Vista Community Health Center
02.2018 - 06.2018
Child Development Assistant
Child Development Center
04.2017 - 11.2017
Operation Specialist
U.S. Army
06.2015 - 01.2019
Operation Specialist
UNITED STATES ARMY
05.2011 - 01.2015
Clinical Operations, N Academy Blvd
Master's Health Informatics Administration - undefined